HEALTH CARE PROVIDERS
AND FORENSIC MEDICAL INSTITUTES
Health care systems can be an important
part of a coordinated, community-wide effort to combat domestic violence.
Many battered women do not contact advocacy organizations, shelters, police
or prosecutors, or do not do so until the abuse has become quite serious and
life-threatening. Women often continue, however, to seek emergency and routine
medical care for themselves and their children. Health care professionals
can thus provide needed assistance to women who may not seek other types of
help, or may be able to intervene earlier than can advocates or agencies.
Doctors and other health care providers can assist victims of domestic
violence in many ways. Health care workers can assist victims
of violence by (1) avoiding victim-blaming behavior that can reinforce
a victim’s isolation and undermine her self-confidence,
(2) conducting both individualized and general screening (i.e.,
watching for signs of abuse in individual patients and asking
all patients about violence in their lives), (3) documenting injuries
and details of the abuse, (4) referring patients to resources
in the community, and (5) maintaining patient privacy and confidentiality.
From World Health Organization, Violence Against Women:
What Health Workers Can Do . In addition, doctors are often respected
members of the community; their involvement in efforts to end
domestic violence can contribute significantly to raising awareness
about the issue and to efforts to eliminate the abuse.
Health care providers in all settings can be important
links in the response to domestic violence. Women who do not seek
medical assistance for themselves may continue to seek medical
assistance for their children. In fact, this assistance may be
required more frequently for children of domestic violence victims
because of the health effects of abuse
on children. Mental health professionals may see women suffering
from anxiety, post-traumatic stress disorder, and depression,
all of which might be linked to domestic violence.
The Family Violence Prevention Fund
(FVPF), a U.S.-based NGO, provides a Fact
Sheet
containing additional information on the health care system’s response
to domestic violence, an online newsletter, Health
Alert
on current issues, and information
packets
on health care issues that can be ordered on-line.
Forensic Medical System
In the CEE/CIS region, access to court systems either
requires or heavily depends on formal forensic medical certificates to prove
domestic violence. Generally, according to this system, forensic doctors
examine
a woman and document her injuries with a certificate. The certificate indicates
the seriousness of the injury and the category of assault violated by the
injury. From Cheryl Thomas, Domestic Violence, in 1 Women and International
Human Rights Law 219, 225 (Kelly D. Askin & Dorean M. Koenig eds., 1999).
One of the many problems associated with forensic medical systems is that
since the institutions exist for the purpose of providing documentation for
court proceedings, their primary focus is not the best medical care and
treatment
of domestic violence victims. Women seeking treatment for their injuries
may be confused and misled by the process and may never receive adequate
medical
care. Domestic violence advocates should be aware of the hurdles presented
to domestic violence victims by the forensic
medical system.
Confidentiality
Critical to any health care response
is confidentiality. Inappropriate disclosure of information concerning domestic
abuse may endanger or victimize patients further. Battered women may fear
retaliation and are in the best position to determine when it is safe for
them to leave. Health care providers, like advocates, must ensure that women
know that the information they share will be kept safe.
Although documentation of the abuse
is important, any policy regarding documentation should be accompanied by
protocols that ensure that this information is kept confidential. In developing
the protocol, it is important to assess who currently accesses or has opportunities
to access patient medical information. The protocol should define who should
have access to what patient information, under what conditions they may have
access to this information, when patients should be able to limit further
dissemination of their medical information, and when spouses may have access
to patient information.
Confidentiality concerns may require
changes to the way in which the hospital or other care facility communicates
with the patient. Each patient should be given the option to communicate by
alternative means or locations, such as directing correspondence to an alternate
address or communicating only by mail.
The FVPF’s Health
Privacy Principles for Protecting Victims of Domestic Violence
(2000), provides an excellent overview of the questions that should be asked
in designing a privacy policy that adequately respects patients’ autonomy
and need for confidentiality while understanding that sharing of patient information
is sometimes needed to ensure proper treatment. The Toolkit to End Violence
Against Women, created by the National Advisory Council on Violence Against
Women and the United States Department of Justice’s Violence Against
Women Office, offers a health care chapter ,
available in text and PDF formats, detailing
additional strategies advocates can use to improve the health care system’s
response to domestic violence.
Support and Affirmation
Health care providers should avoid victim-blaming behavior
that can reinforce a victim’s isolation and undermine her
self-confidence. Training health care workers on domestic violence
issues, the health effects
of domestic violence, and the ways in which health care providers
can contribute to efforts to end domestic violence can be a highly
effective advocacy strategy. Training can help sensitize doctors
and counter prevailing myths
about domestic violence. For example, doctors may be skeptical
about the veracity of women’s accounts of violence. According
to research in Poland, forensic doctors may consider it their
duty to determine whether a woman’s injuries were caused
by an assault or were self-inflicted. From MAHR, A
Report on Domestic Violence in Poland 36 (2002).
Screening and Referral
One of the principal ways in which
the medical community can more effectively respond to domestic violence is
through screening. Women who do not seek assistance through other sources
may still be seen by emergency medical personnel or general health care providers.
These providers see injuries that
may indicate domestic violence, particularly injuries that are inconsistent
with the cause offered by the patient.
Health care providers may see other
indications of violence, particularly evidence that the patient’s intimate
partner is controlling. The patient may allow her husband or partner to speak
for her; her partner may insist on accompanying her at all times and on answering
all questions. The patient may miss appointments (perhaps due to lack of transportation
or telephone), or indicate an inability to obtain medication.
Routine screening questions can be
included in the written or oral questions asked of all patients. These questions
do not need to be extensive or intrusive; one question might be, for example:
“Are you currently in a relationship in which you are being hurt, threatened,
or made to feel afraid?” It is useful to frame these questions with a sentence
that indicates that all patients are asked about violence. This may
help to counter a patient’s fear that she is being singled out or has somehow
indicated that she experiences violence in her life. In addition, these questions
also help to raise awareness of and to destigmatize the issue of domestic
violence.
If health care providers see signs
of abuse, or if the patient answers yes to routine screening questions, they
can ask additional questions to determine if there is a pattern of violence
in the patient’s life. It is critical that this discussion take place in private.
Health care providers can also do
a basic lethality assessment
by asking whether weapons were involved in the incident that caused the injury,
whether
her partner has threatened to kill her or commit suicide, whether the abuse
is getting worse, and whether she feels that she is in immediate danger.
If a health care provider determines
that violence may be an issue for the patient, she can offer to direct the
patient to additional resources. Helping to make the patient aware of the
existence of such resources, or even to articulate domestic violence as a
concern, can provide the woman with the some of the support and information
she may need in making informed decisions.
The World Health Organization, in its Violence Against Women: What
Health Workers Can Do , also recommends that doctors should not
prescribe mood altering drugs, since these may reduce a woman’s
ability to protect herself in the case of an attack.
Adapted from Elaine J. Alpert
& Cheryl L. Albright, Domestic
Violence ,
14 Hippocrates (2000); Janet Nudelman & Helen Rodriguez Trias, Building
Bridges Between Domestic Violence Advocates and Health Care Providers (1999).
The FVPF offers comprehensive model
screening guidelines and useful recommendations on how screening should occur
in different kinds of health care contexts in its publication, Preventing
Domestic Violence: Clinical Guidelines on Routine Screening
(1999).
The SANE-SART programs (Sexual Abuse
Nurse Examiners and Sexual Abuse Response Teams), described more fully in
the section on sexual assault, provide useful models for working with and
treating sexual abuse survivors in a health care setting.
Documentation
Documenting injuries may be critical
to later efforts to obtain relief through the legal system. Evidence establishing
a pattern of violence can be critical in civil protection order proceedings,
criminal prosecutions, and child-custody disputes. Evidence can consist of
notes in the patient’s medical file, sketches or drawings, and photos.
Consistent documentation of injuries
and health problems related to domestic violence can also have considerable
health benefits for the patient. Documentation allows the health care provider
to take into account the health effects of abuse over time, and can help ensure
that patients receive continuous care even if they later see a different doctor.
Finally, documentation can be used to establish the prevalence and importance
of the problem, which can then be used to apply for grants to help address
the specific needs of battered women.
Adapted from William J. Rudman,
Coding and
Documentation of Domestic Violence
(2000). The United States Department of Justice’s National Institute
of Justice offers specific advice on documenting domestic violence in PDF
and text
formats.
Mandatory Reporting
Both in the United States and in certain
CEE/CIS countries, health care workers may be subject to mandatory reporting
laws. Although these laws vary substantially, they generally require health
care providers to report to law enforcement officers injuries suspected to
arise from domestic violence or any other crime.
Advocates of mandatory reporting legislation
maintain that such laws improve data collection on domestic violence, enhance
the care provided to victims, and assist the legal community in holding batterers
accountable. They argue that health care professionals are not sufficiently
trained to provide patients with the information and support they need, and
thus that it is better to connect patients with specialized services. Mandatory
reporting laws also relieve the victim of the burden of filing a report with
the police.
Opponents of mandatory reporting legislation
argue that these laws place women in danger of retaliation, and that women
who fear retaliatory violence against themselves or their children, or
who
for any other reason do not want to report the violence, may forego necessary
medical care. Concealing the cause of the injuries may also impede proper
treatment. Advocates in Moldova, for example, expressed concern that because
doctors are required to report all cases of domestic violence to the police,
women who do not want the police to intervene may conceal the real cause
of their injuries. From MAHR, Domestic
Violence in Moldova
14 (2000). In Azerbaijan, doctors must inform police of reports of rape or
face criminal proceedings. From International Helsinki Federation
for Human Rights, Women
2000: An Investigation into the Status of Women’s
Rights in Central and South-Eastern Europe and the Newly Independent States
59 (2000).
Batterers may also prevent women from
seeking medical care, knowing that the doctor would be required to report
suspicions of abuse. Victims may have been told by their abusers that they
would lose custody of their children if the abuse is reported. Opponents also
maintain that mandatory reporting laws undermine patient autonomy by denying
women the ability to make their own decisions about the safest and most appropriate
courses of aciton.
Many also argue that these laws conflict
with patient privacy rights. Medical privacy policies are a central issue
to the health care system’s response to domestic violence because they affect
a patient’s willingness to disclose information about abuse to a provider.
For example, doctors in Armenia strongly expressed the belief that when women
conceal the cause of their injuries, the doctors have no right to investigate
further. From MAHR, Domestic
Violence in Armenia
19 (2000).
Adapted from Sherry Currens,
“Kentucky Coalition’s Concerns About Mandatory Reporting,” Violence Against
Women 24-2 (Joan Zorza ed., 2002); Travis A. Fritsch & Kathy W. Frederich,
“Mandatory Reporting of Domestic Violence and Coordination with Child Protective
Services,” Violence Against Women 24-4 (Joan Zorza ed., 2002);
Janet Nudelman & Helen Rodriguez
Trias, Building
Bridges Between Domestic Violence Advocates and Health Care Providers (1999).
Creating a Health Care Response
Health care institutions can use many
different models to develop institutional responses to domestic violence.
Some locations have trained advocates available to provide assistance and
advice. One advantage of having specialized staff is that these staff are
better equipped to provide advice and support. At the same time, it is useful
to train all staff on the basics of domestic violence so everyone is prepared
to make necessary referrals to specialized staff.
Other programs train staff to provide
such support to patients as it is needed. One program in San Francisco trains
all staff members, including janitorial staff, on issues of domestic violence
so that “anyone who might come into contact with a battered woman [will] know
how to talk to her sensitively about her concerns, situation, and options.”
This comprehensive training enabled a member of the janitorial staff to identify
a domestic violence issue that others missed; the staff member noticed that
a woman was crying herself to sleep every night, and asked her why she was
crying. From Janet Nudelman & Helen Rodriguez Trias, Building
Bridges Between Domestic Violence Advocates and Health Care Providers (1999).
The development of domestic violence
programs in a health care context should be guided by the following key questions: