These minutes reflect discussion and debate at a meeting of a committee of the University of Minnesota Senate; none of the comments, conclusions, or actions reported in these minutes represents the views of, nor are they binding on, the Senate, the Administration, or the Board of Regents.

 

Minutes

 

Senate Committee on Finance and Planning

Tuesday, December 5, 2006

2:30 – 4:15

238A Morrill Hall

 

Present:

 

Judith Martin (chair), Rose Blixt, Steve Fitzgerald, Marcie Jefferys, Thomas Klein, Joseph Konstan, Michael Korth, Ian Macmillan, Mikael Moseley, Kathleen O'Brien, Kathryn Olson, Richard Pfutzenreuter, Karen Seashore, Charles Speaks, Thomas Stinson, Warren Warwick, Aks Zaheer, John Ziegenhagen

 

Absent:

 

Daniel Feeney, Lincoln Kallsen, Justin Revenaugh, Terry Roe, Michael Volna, George Wilcox

 

Guests:

 

Interim Associate Vice President Michael Berthelsen; Richard Howard (Director, Institutional Research)

 

[In these minutes: (1) State of Minnesota economic update; (2) Facilities Management budget; (3) strategic positioning key financial indicators]

 

 

1.         State of Minnesota Economic Update

 

            Professor Martin convened the meeting at 2:35 and turned to Professor Stinson (who is also the State Economist) for an update on the state's economy. 

 

            Professor Stinson distributed copies of a handout and began by noting that the headline number for the state's projected surplus is $2.170 billion.  Many believe that having that much new money will make the budget decisions easy, but it will not.  He outlined four keys to understanding the surplus. (1) The 2006 legislature left $737 million on the bottom line for 2008-09.  That balance would be there even if there were no change in the revenue forecast.  (2)  FY2006 revenues were $451 more than forecast.  That is the portion of the surplus that is money in the bank.  The rest is a projected change.  (3)  There is little change in the economic outlook.  (4)  The expenditure estimate for FY2008-09 has not been adjusted for general inflation (probably about $1 billion).

 

            The forecast projects that revenues in the current (2006-07) biennium will exceed expenditures by $1.038 billion. The $2.17 billion surplus is obtained by adding that projected balance for 2006-07 to the $737 million balance for 2008-09 left by the legislature and a $394 million increase in the revenue and expenditure forecast for 2008-09.  It is important to note that not all of that balance can be spent on continuing expenditures. If the full $1.038 billion were to be spent between 2007 and 2009 on recurring expenditures, the state would be short by $1 billion in 2010.  As a result, it would be prudent for the state to spend that portion of the surplus on one-time items. 

 

            Professor Stinson reviewed the categories of revenue and how they are predicted to change.  Special note was made of corporate tax receipts due to the large, approximately 18 percent in both biennia, percentage increases from the prior forecast.  Corporate profits have been very strong, he noted, and the expected loss to the state from a court decision has been revised down by a total of more than $166 million over the entire 2006-09 forecast horizon.  Corporate profits have been this high as a proportion of GDP only once since the end of WWII.  There are a number of reasons those profits could come down, and should they decline state revenues would also fall.  Minnesota has seen extremely strong job growth in the last nine months but Professor Stinson said he did not see that continuing.  Housing permits have fallen by 37% from last year and there is no guarantee that there will be a recovery in the near future.  If there is not, the revenue forecast is too optimistic; the Committee discussed the implications of a decline in both housing construction and home prices. 

 

            If one carries projections through to FY 2011, the structural balance appears to be positive:  when adjusted for inflation, revenues and spending are nearly the same—but that balance assumes there is no increase in spending.  The state's Council of Economic Advisors has also recommended that the state not use the CPI to calculate inflation on expenses but instead use the implicit price deflator for state and local government services, which runs about one-half percent higher than the CPI.  If that change were to be made expenditures, after adjusting for inflation, would likely exceed expenditures. 

 

            Professor Konstan asked if, with the dedicated funds going to transportation and the decline in housing starts, there has been any thought at the state level about borrowing against future revenues to begin construction projects to stimulate the economy.  Professor Stinson said people are thinking about it, but it takes a long time to get money into the economy.  When the legislature passes a capital budget, only 15% of the money is spent the following fiscal year, and only 25% in the following fiscal year, so half the money does not get spent for more than two years.  In addition, skills are not that transferable from housing to heavy construction. 

 

            Professor Martin asked how accurate projections 3-4 years in advance are likely to be.  Professor Stinson said it depends; they can be way off or close.  If something bad happens in the first year of the projection, the numbers may be way off. 

 

            Professor Konstan asked how much of the $16-billion state budget is labor (salaries/wages and benefits).  Professor Stinson said he did not know and it would be tricky to measure since much of state expenditures involve the pass through of funds to local government.  For example, basic education spending for elementary and secondary education is the largest state program.  The portion going for state salaries is trivial, but much of that funding goes for teachers' salaries paid by school districts.  Professor Konstan then said that he wondered if there was a chance of all these employees advocating for using the projected surplus to change the system to project inflation in expenses.  That would presumably help them (since future cost of living raises wouldn't require staffing reductions or other cuts).  Professor Stinson said he had not heard anyone making that case.  Most see a broader set of needs to be met, not just a need to pay higher salaries to government employees.  The public policy reason for leaving inflation out of the expenditure forecast is to force bargaining and budget decisions to start from the current level of spending.  If inflation were included all the salary bargaining and the budget debate would starts at that higher level.  Stinson also noted that the current requirement that the expenditure forecast  not be adjusted to reflect inflation results in the state's financial situation appearing better than it actually is, particularly when times are tough. 

 

            What size reserve is the state required to have, Professor Martin inquired.  There is no constitutional requirement Professor Stinson said; the legislature determines the level of reserves.  Currently Minnesota’s budget reserves total $1.003 billion.  That reserve is in addition to the $2.17 billion balance currently projected for 2008-09.  The best-practice model is that 5% of biennial revenues be set aside as a reserve, or about $1.5 billion.  In recent years the state has lost ground in moving to that goal; the reserve is now about 3.2% of revenues.  Does the short-term history suggest it would be prudent to have more money set aside, Professor Martin asked?  It does, Professor Stinson said; the Council of Economic Advisors has said this is an opportunity to rebuild the reserves. 

 

            What opportunities are there for the University in this budget situation, Professor Zaheer asked?  Professor Stinson said that Vice President Pfutzenreuter should really answer the question, but his advice would be to focus on one-time expenditures and not seek a lot of money for permanent increases such as salary increases, tuition reduction, etc.  Requests for one-time funds are more likely to be successful than requests for large ongoing appropriations. 

 

            This is relatively good news, Professor Stinson concluded, compared to what has happened the last several years. 

 

            Professor Hendel asked how the University's situation compares with that of other research universities—what are other states doing?  Professor Stinson said he did not know.  Other states in general should be doing modestly well and the federal government is doing well.  Multi-state corporations pay the same tax across states, so corporate taxes should be up in most states. 

 

            Professor Martin thanked Professor Stinson for the presentation.

 

2.         Facilities Management Budget

 

            Professor Martin turned next to Vice President O'Brien and Acting Associate Vice President Michael Berthelsen for a presentation on Facilities Management.  She noted that this presentation is a change from the past; now service unit compacts are being brought to the appropriate Senate committees for discussion.  Naturally, this Committee considers Facilities Management.

 

            Vice President O'Brien began by commenting that she believed it important they consult with the Committee on the Facilities Management budget.  It is unique in that it has two cost pools of its own as well as being part of the administrative cost pool ("cost pools" are the charges levied against academic and some service units for operating expenses; the charges are determined by various formulae in the new budget model).  One of the benefits of the new budget model, she said, is that it ensures open discussions between Facilities Management and the people and units it serves.  In future years there will be a more iterative process:  are they delivering the right services, at the right level, at the right cost?

 

            Mr. Berthelsen presented a series of slides and began by putting Facilities Management in the context of the budget model.  He reviewed the purpose and mission and summarized the breadth of its activities (for the 23 million square feet of space on the Twin Cities campus).  Space, he reminded the Committee, is not a free good, and everyone must pay attention to this equation in order to meet expectations:  Resources (a University decision) times Productivity (Facilities Management responsibility) equals Service Level (the agreed-upon outcome).  There are five major components to the Facilities Management budget:  (for the same level of service) compensation, new building costs, and utility rates; (for increased/restored service levels) Facilities Management transformation and repair and replacement. 

 

            Mr. Berthelsen reviewed the Facilities Management cost pools (utilities, facilities and operations, and the administrative cost pool) and their contents.  For example, the utilities cost pool includes steam, electricity, and (next year) district chilled water.  He noted that the University will spend $86 million on utilities during the current year:  $72 million on steam and electricity (which comes out of the utility cost pool) and the remainder on water, chilled water, and gas (which comes from the O&M administrative cost pool).  Rates for steam are expected to increase slightly next year; rates for electricity are projected to decline slightly (after an increase of 29% since 2004).  The utility cost pool is calculated by projecting fuel and electricity rates and metering each building for consumption; costs are allocated by assignable square feet in each building and the costs summed for colleges or other budget units based on their share of each building.  There are about 13-14 million assignable square feet; the common spaces in a building are assigned in proportion to the percentage of assignable square feet allocated to a unit in that building.

 

            When will the University get windmills to help lower utility costs, Professor Martin asked?  Those are not free, Mr. Berthelsen commented; they need an initial subsidy—but as rates increase, at some point the lines will cross on the graph and windmill-generated power will be more economical.  If colleges cut costs, Professor Martin said, the numbers could change.  Mr. Berthelsen agreed, and reported that the Art Building accounts for about one-fourth of the utility charges for CLA, so people are looking at ways to reduce costs.  There are controversies in each college, he said, that include discussions about when buildings operation, when temperatures go up and down, and so on.  Each decision affects the charges to the units.

 

            The University is trying to mitigate fuel cost increases.  It has contracts in place that have saved $3.3 million over market prices, and they are working with Asset Management on purchasing protocols and an annual energy purchasing plan.  There are potential savings of $2-4 million per year from burning oat hulls at the steam plant, although the full savings have not yet been achieved.  Energy conservation/efficiency has also saved about $6.8 million per year (based on comparisons with 1997-98 consumption rates).  Normalized for weather, energy use on the Twin Cities campus (BTUs per square foot) has declined significantly since 1991.

 

            The operations and maintenance portion of the Facilities Management budget, $83 million, includes maintenance, custodial, non-billed utilities, repair and replacements, and a few other items.  This budget is compiled by an annual review of service costs, which are totaled and billed to each college/budgetary unit based on assignable square footage totals.  The repair and replacement money is not HEAPR funds; this is money the University spends in addition to HEAPR funds.  Cost increases in the O&M portion of the budget include compensation and the addition of new buildings as well as non-billed utility cost increases. 

 

            The administrative cost pool includes BSAC (Building Safety Automation Center), which monitors building safety and systems at over 50,000 points across the system.

 

            They use an extensive consultative process in developing the budgets, Mr. Berthelsen said, including use of a collaborative group of users, the faculty governance system, individual meetings with deans and vice presidents, and with the Twin Cities Deans' Council.  Are there squeaks in the consultation system, Professor Seashore asked, or just the normal noise?  Vice President O'Brien said a major concern is the consistency of service delivery; some units are very happy with their service while others are not.  Units are happy with service when it is provided, Mr. Berthelsen added but there is a lot of concern about communication about when a job will be done and about clarifying expectations (who pays, who is responsible).  They want to work to a single point of contact. 

 

            Is there variation among colleges in driving costs down to departments, Professor Seashore asked?  Mr. Berthelsen suggested that question should be addressed to Ms. Tonneson.  Some of the perceived inequities could be due to deans, not Facilities Management, Professor Seashore commented. 

 

            When they can identify an area in which conservation can occur, they can tell the dean about it, Professor Speaks observed, but how can they get faculty and staff to buy into it (e.g., turn off your computer)?  Mr. Berthelsen said he was not sure.  Vice President O'Brien said it is important to ensure that people have information about the real costs of things so that they understand the behavior implications.  They also intend to start a major conservation drive.  She said she believes that when people have information they will be good citizens.  A number of Committee members expressed doubt that Vice President O'Brien's belief was justified. Professor Seashore pointed out that a lot of people recycle; Committee members pointed out that a lot of people don't, also. 

 

            Professor Zaheer asked Mr. Berthelsen where he wanted feedback, since he had come to the Committee for consultation.  Where is he undecided?  What can the Committee contribute?  Mr. Berthelsen said it would be helpful to know if the Committee had the same or a different view about poor communication, a lack of accountability, service inconsistency, and decisions not made on the basis of good data.  Professor Zaheer surmised that much of what they are hearing may be driven by the new budget model.  Mr. Berthelsen said he did not believe that was the case.  Professor Konstan said he thought Mr. Berthelsen was focusing on the right issues:  communication, what can be expected when someone from Facilities Management comes to an office, and incorporating a measure of efficiency (labor).  He asked if Facilities Management should not be expanded in some areas; for example, it would be more efficient if some information technology staff were moved to Facilities Management so that when telephones must move or slide projectors are broken, they would fall within the ambit of Facilities Management.

 

            Professor Hendel asked about aggregating data from student evaluation forms about the physical condition of classrooms; Mr. Fitzgerald assured him that the Office of Classroom Management does collect the information and providing it to Facilities Management.

 

            Mr. Berthelsen drew the attention of the Committee to one slide in particular, the "as is" communication map (which had a profusion of arrows to and from custodial, capital planning, BSAC, utilities, parking, public safety, deans, departments, vice presidents, faculty, centers, etc. There could be many more boxes on the map, he said.  The "to be" communication map has the services on the left side (Facilities Management, Environmental Health and Safety, Capital planning, public safety), with a single point of contact for facilities, it has the users on the right (deans, vice presidents, departments, centers, faculty) and a single point of contact for customers; the service level agreement mediates the interaction between the two individuals.  They intend to have smaller teams, with a team lead, responsible for an entire building.  All issues will go to one person.  The problem is that when each support unit owns a part of a building, all step in to try to do a good job when there is a problem; there is a need to clarify roles, he said.  They are asking each dean to appoint a single point of contact, a person who becomes expert on the facilities and who becomes part of their customer advisory group.

 

            Mr. Berthelsen said that to implement their plans, it may be necessary for Facilities Management to do things differently and to add people.  The direction they wish to go is not the way that facilities management departments have been built in higher education—it is the way property management firms in the private sector have functioned, as a complete service.  Professor Martin said this makes sense and the plan should start with the zones.  If there is one person responsible to check in with, it should be department administrators.  The person should not have to find a dean or deal with individual faculty.  They are looking at multiple partnerships, Mr. Berthelsen said:  a team leader, the daily contact for a building, for each college, and a strategic perspective at the dean level. 

 

            Professor Speaks asked if it would be helpful to have the endorsement of the Committee.  Professor Martin said she supported what had been presented; the more information they can get to the users, the better.  Professor Konstan agreed on the condition that the new plan did not eliminate individual relationships (e.g., one wants to be able to leave a note for a staff member)—everyone in the organization must be a customer service representative. 

 

            Vice President O'Brien said that the slides Mr. Berthelsen presented represent two years of work to transform Facilities Management, an effort he ably led.  She said she believed Facilities Management is at the point it can make qualitative changes and that she was glad the Committee senses the changes that can come. 

 

            Because Mr. Berthelsen was unable to finish his presentation due to time constraints, Professor Martin asked that he return in the future to finish providing information and have time for a more thorough discussion.  She thanked him and Vice President O'Brien for the presentation.

 

3.         Strategic Positioning Key Financial Indicators

 

            Professor Martin welcomed Dr. Howard to the meeting and apologized that the previous agenda items had taken more time than predicted. 

 

            Dr. Howard distributed copies of a handout and explained that he served as chair of the Metrics Steering Committee, which includes Professor Roe from this Committee, a group appointed to a two-year effort to follow up on the Metrics and Measurement strategic positioning task force recommendations. 

 

            The first page of the handout listed the metrics that had been agreed on for the University as a whole, a group of 18 indicators that includes the nine measures from the University of Florida study, The Top American Research Universities.  That is the study the University has decided to pay attention to, Dr. Howard said.  The way it works is that if an institution is in the top 25 on all 9 measures, it is ranked as a top-tier institution.  If it is in the top 25 in eight of the nine measures, it is second-tier.  Minnesota is in the second tier—it was in the top 25 in eight of the nine measures and ranked 26th on the ninth measure.  The University is close to the top tier, Dr. Howard said, but his analysis suggests that it is also not close to the top three.  

 

            The list of metrics was developed by members of the Metrics Steering Committee talking with vice presidents and others responsible for various parts of the University.  The Board of Regents limited the list to 20 items.  The Florida study is primarily a measure of size; as they have looked at other metrics for the University, they have tried to develop ones that measure quality as well. 

 

            Dr. Howard asked that Committee members look at the metrics and the Committee give him its reaction to those that have been chosen (noting that the measures from the Florida study cannot be removed).  He suggested the Committee look at the financial measures itemized on another page of the handout; they were selected in a short period of time and he would like the Committee's advice on them. They are in the process of preparing for the compact process next spring and what data will be needed.  He said he would appreciate if the Committee would look at the measures and see what makes sense and what might be missing.

 

            Professor Martin promised to reschedule Dr. Howard as soon as possible, and adjourned the meeting at 4:25.

 

                                                                        -- Gary Engstrand

 

University of Minnesota