BENEFITS ADVISORY COMMITTEE

MINUTES OF MEETING

OCTOBER 19, 2006

 

[In these minutes:  Murray Harber Introduction, Open Enrollment Presentation, UPlan Metrics, Wellness Update]

 

[These minutes reflect discussion and debate at a meeting of a committee of the University Senate; none of the comments, conclusions, or actions reported in these minutes represent the view of, nor are they binding on the Senate, the Administration, or the Board of Regents.]

 

PRESENT:  Gavin Watt (chair), Tina Falkner, William Roberts, Karen Wolterstorff, Jennifer Imsande, Jerremy Mlenar, Sandi Sherman, Don Cavalier, Joseph Jameson, Michael Marotteck, Carla Volkman-Lien, Amos Deinard, Richard McGehee, Peh Ng, Theodor Litman, Rodney Loper, Dann Chapman

 

REGRETS: Jody Ebert, George Green, Gladys McKenzie

 

ABSENT:  Linda Aaker, Rhonda Jennen, Carl Anderson, Carol Carrier, Frank Cerra, Fred Morrison, Keith Dunder

 

OTHERS:  Linda Blake, Ted Butler, Karen Chapin, Murray Harber, Shirley Kuehn, Kathy Pouliot, Jackie Singer, Phyllis Walker

 

I).  Gavin Watt called the meeting to order.

 

II).  Dann Chapman introduced and welcomed Murray Harber, Wellness Program manager and stated that he is very excited about the knowledge, energy and ideas that Mr. Harber brings to this position.

 

III).  Karen Chapin provided members with an open enrollment presentation.  She noted that a more detailed version of this presentation could be viewed via Breeze, a web conferencing program.  The link to the Breeze presentation will be on the Employee Benefits website.

 

Highlights from her presentation included:

 

IV).  Ted Butler distributed a handout containing information on the metrics used for reporting on the UPlan medical program.  The three sets of metrics that are used include:

 

  1. Overall financial metrics
  2. Pharmacy program metrics
  3. Medical utilization metrics

 

These metrics are used for reporting on and analyzing the PlanÕs performance.  Using a series of charts and graphs, Mr. Butler provided members with summary UPlan financial, pharmacy and medical utilization data through second quarter 2006.  The data he shared was frequently compared with previous year(s) data to allow members to see trend.

 

Next, Mr. Butler distributed a handout, which contained emergency room visit information for first quarter 2006.  Without knowing all the specifics, he stated that it is likely some of the diagnosis could have been able to be treated in a non-emergency room setting such as a doctorÕs office, urgent care, Ask Mayo Clinic Nurse Line, QuickCare or MinuteClinic.  Examples of these diagnosis included headache, earache, strep throat, etc.  He noted that this handout is not meant to indicate that all these visits were incorrect uses of the emergency room, but rather to highlight the types and number of emergency room visits; some of which seem to be for seemingly minor conditions.

 

V).  Before providing members with a brief wellness report, Murray Harber, Wellness Program manager, shared background information about himself.  In terms of the UniversityÕs Wellness Program, Mr. Harber highlighted the following:

 

A member stated that she has received feedback from UPlan participants that the Harris HealthTrend coaches do not have a lot to offer other than encouragement.  A lot of their representativeÕs comments are very general/generic and not particularly useful.  Mr. Harber stated that there are groups of individuals that resonate to phone-based counseling, others to face-to-face counseling and still others who prefer to take matters into their own hands.  Ms. Chapin added that the Lifestyle Management Program health coaches are all college-educated and trained to do coaching.  The coaches that work with participants with chronic health issues or diseases will always be a registered nurse or registered dietician.  Ms. Chapin agreed that it would be good to pursue sharing this information with Harris HealthTrends in an attempt to make the program more helpful to participants.

 

Mr. Harber thanked members for their Harris HealthTrends comments.  He stated that based on what he heard more needs to be done to provide UPlan participants with Harris HealthTrends credentialing information and to provide members with information about the different choices that are available to them in terms of wellness options.

 

VI).  Gavin Watt stated that the November 2nd BAC meeting will likely be cancelled unless pressing business arises.  A notice to this effect will be sent out to the committee.

 

VII).  Hearing no further business, Gavin Watt adjourned the meeting.

 

                                                                                                Renee Dempsey

                                                                                                University Senate