Devices that fully support resetting data

Ericsson R520m, T39 and T68, Sony Ericsson T68i and T610/616

It is easy to reset data on these devices. These steps may differ slightly from model to model.

1. From the Organizer menu on your device, select Calendar , select Advanced , then select Delete all .
   
2. Select Yes to confirm. This will delete all Calendar data from your device and force a full synchronization the next time you synchronize.
   
3. Repeat steps 1 to 2 and select Phonebook to delete all contact information from the device. This also forces a full synchronization the next time you synchronize.
   
   

   Note: Data you delete from your device will not be deleted from your Calendar account on the server when you synchronize.

   
   
4. Synchronize your device. A slow synchronization occurs. Data is synchronized from your account on the Calendar server to your device.
   
   

Devices that do not support resetting data

All Nokia devices, Sony Ericsson P800 and P900

Caution: Do not try to manually delete data and perform a manual slow synchronization with these devices. If you do, data you have deleted from the device 1will be deleted from your account on the Calendar server.

If you absolutely must reset data on one of these devices, do the following:

1. Configure the device to force a slow synchronization with the server, as described in Triggering a slow synchronization .
   
2. Delete duplicate or incorrect data from your device.
   
3. Synchronize. A slow synchronization occurs, and your data is reset.
   
4. Re-configure the device so that it does not force another slow synchronization, as described in Triggering a slow synchronization .
   
   

Devices that require workarounds to reset data

Palm, PocketPC, Siemens M55 and S55

You can reset the data on these devices, but you must do so very carefully, using the instructions described in this section.

This section contains the following topics:

• Resetting data on Palm devices
  
• Resetting data on PocketPC devices
  
• Resetting data on Siemens devices
  

Resetting data on Palm devices

This section describes how to delete all events from Palm devices, then do a slow synchronization.

Note: If your device is simply missing information, you do not need to delete data. Proceed to the steps describing how to do a slow synchronization.

Caution: If you delete data from the device and then do a regular synchronization instead of a slow synchronization, data will be deleted from your Calendar account on the server. You must be sure to do a slow synchronization after deleting data on your device, as described in this section.

Delete all events from a Palm device as follows.

1. Go to your Palm "Home."
   
2. Select All to view all applications, then select Prefs .
   
3. Under Set Date , change the date to a date far in the future.
   
4. Open the Date Book.
   
5. Open the menu and select Record , then select Purge .
   
6. Under Delete events older than , select 1 Week .
   
7. Clear the Save archive copy on PC check box.
   
8. Select OK .
   
9. Repeat steps 1 to 3, setting the date back to today's date.
   
   

   Note: If you have incorrect task or contact entries, you must delete them manually.

   
   

To do a slow synchronization with a Palm device :

1. Run the Synthesis SyncML Client.
   
2. Go to your Palm "Home."
   
3. Select All to view all applications, then select SyncML .
   
4. Open the menu and select Options , then select Profile Settings .
   
5. Select the uppermost More button.
   
6. Next to Contacts , Events and Tasks , select Slow from the drop-down menu.
   
7. Synchronize your device. A slow synchronization occurs. Data is synchronized from your account on the Calendar server to your device.
   

Resetting data on PocketPC devices

To reset PocketPC devices, you must manually delete all incorrect data from the device, then do a slow synchronization.

Note: If your device is simply missing information, you do not need to delete data. Just perform a slow synchronization, as described in the following procedure.

Caution: If you delete data from the device and then do a regular synchronization instead of a slow synchronization, data will be deleted from your Calendar account on the server. You must be sure to do a slow synchronization after deleting data on your device, as described in this section.

After you have manually deleted incorrect data from your PocketPC, do a slow synchronization as follows:

1. Run the Synthesis SyncML Client.
   
2. Select Extras , then select Profile Settings .
   
3. Select the Organizer tab.
   
4. Select Slow for the Sync Mode for Contacts , Events , and Tasks .
   
5. Synchronize your device. A slow synchronization occurs. Data is synchronized from your account on the Calendar server to your device.
   

Resetting data on Siemens devices

Follow this procedure to reset data on Siemens M55 and S55 devices.

Note: Steps 1 to 5, which describe how to delete data from your device, are only necessary if you have extraneous or incorrect information on your device. If you are simply missing information on your device, proceed to step 6 and perform a slow synchronization.

1. On your device, select Menu , select Organizer , then select Appointments .
   
2. Highlight an entry and select Options .
   
3. Select Delete all .
   
4. Select Yes to confirm. This will delete all appointments from your device.
   
5. Repeat steps 2 to 5 for Tasks and Contacts . This will delete all tasks and contacts from your device.
   
6. On your device, select Menu , select Extras , select Remote sync , then select Setup .
   
7. Select the account you are using, then select Options .
   
8. Select Change sett , then select Server sett .
   
9. Set Sync mode to Slow , then select Save . This means your device will do a slow synchronization the next time you synchronize.
   
   

   Caution: If you delete data from the device and then do a regular synchronization instead of a slow synchronization, data will be deleted from your Calendar account on the server. You must be sure to configure your device to do a slow synchronization, as described in the preceding step.

   
   
10. Synchronize the device.