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What's inside.

About Our Office

Conflict Resolution Overview

Informal Options

Formal Options

Initiatives

Policy and Procedures

Reports


   


Conflict Resolution Home


 


Staff:

Carolyn Chalmers,
Director

Jean Henrichsen,
Program Coordinator

Mary Tate,
Deputy Director for Special Projects



Contact:

Office for Conflict Resolution
(formerly the University Grievance Office)
662 Heller Hall (West Bank)
271-19th Avenue South
(Del. Code: 7056)
Minneapolis, MN 55455

E-mail: conflict.resolution@umn.edu

Tel: (612) 624-1030
Fax: (612) 625-0889
 

Welcome!

The Office for Conflict Resolution was created by the Board of Regents in March 2005.  The Office for Conflict Resolution provides an integrated conflict management system for University employees who have workplace concerns.  It replaces the University Grievance Office but continues to offer the hearing procedures that were previously available.

Our purpose is to provide a coordinated network of options for managing workplace conflicts.  Our goals are to encourage dialogue, identify interests, generate options, build accords, and conduct fair hearings.
 

“Instead of condemning [conflict], we should set it to work for us...All polishing is done by friction.  The music of the violin we get by friction.  We left the savage state when we discovered fire by friction.  We talk of the friction of mind on mind as a good thing...That is what I wish to consider here, whether we can
set conflict to work and make it do something for us!”                       

Mary Parker Follett, 1926

 

Questions About Conflict Resolution

1. What is the Conflict Resolution Policy?

2. Who is eligible to use the services of the Office for Conflict Resolution?

3. What services does the Office for Conflict Resolution provide?

4. Is my business with the Office for Conflict Resolution confidential?

5. Is there someone who can advise me?

6. Are there time limits?
 
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The University of Minnesota is an equal opportunity educator and employer.  Last modified on Mar. 11, 2008