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UCS U Rent-a-Guru service fees:
$78 hourly
labor rate - U of M students,
faculty, staff, departments, alumni. ($95 per hour labor rate for
customers not affiliated with the U) Most of the UCS support services
are charged based upon the amount of time a technician/consultant works
on your computer, with the exceptions listed below. The minimum charge
is 1/2 hour labor rate ($39).
There are some
flat fee services available as well:
In a hurry?
$75
Expedite Fee - For an additional $75, UCS offers an Expedite service
for those who find themselves in a "time crunch". The expedite
service moves them to the front of this list. UCS technicians will troubleshoot
your computer or printer within 4 working hours.
Carry-in
service - Bring your computer desktop
and faulty computer CPU and/or other troublesome equipment. If you have
a laptop, bring the power adapter as well. The
carry-in service is more economical and the turnaround time is faster.
On-site service
- $39 travel fee to an on campus location - UCS consultants can come to
your TC campus location (East Bank, St. Paul, and West Bank) to assist
you with your computer needs. If your location is off campus, the travel
fee is $60.
UCS payment options:
UCS accepts cash
or credit cards (Discover, MasterCard or Visa). UCS can also bill a current
U or M student account or a departmental CUFS # from eligible faculty/staff.
UCS does not accept checks.
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