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Reinstalling
the Operating System:
Flat fee
of $89
UCS can upgrade, install,
reinstall and configure your current OS for a flat fee of $89 (the flat
fee is less when purchased with a Security
Package). Reinstalling the OS eliminates additional baggage that slows
down your computer (old programs, patch files, history files, temporary
files, etc.). After an OS install, many users report computer performance
improvements such as their programs and web pages load faster. This price
does not include the cost of the operating system software, just the installation.
This service includes:
- Formatting hard
disk
- Installing OS
- Installing all
appropriate drivers for all devices
- Testing computer
OS.
You must
provide the CD/Product Key info:
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If you are
a University of Minnesota faculty or staff, and your computer
meets with the criteria below, you do not have to provide UCS
with the Operating System CD and product key. The University
of Minnesota Board of Regents approved an agreement between
the University of Minnesota and Microsoft Corporation to provide
Windows Operating System upgrade (e.g. Windows XP Pro upgrade)
to all U of M computers that meet the following criteria. Visit
the ADCS
Microsoft Campus Agreement web site for more information.
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If your computer
is NOT owned by the University of Minnesota, whenever UCS is troubleshooting,
installing, or upgrading a computer Operating System (OS), you must
provide UCS with a legal OS CD and its unique product key (usually
located on the OS CD case or booklet). If you cannot find your OS
CD, you can purchase a new OS at UCS, on-line at UMart,
or at any computer store.
Would you like
UCS consultants attempt to back-up your data?
UCS consultants may
be able to back-up your data from your hard drive, save it on a server,
and transfer your data back to your computer after OS install, reinstall,
or upgrade is complete. This service is available at the hourly charge.
It is very important that you be as specific as possible about what data
needs to be backed up. (E.g. all data in your "My Docs" folder,
email folder, specific file names, file extensions - .doc).
After an operating system reinstall, you will need to reinstall your software
programs and external device drivers. UCS can return retrieved data
back to your computer after an OS reinstall, however, software programs
need to be reinstalled. Often, the software is associated with your computer
problem, so fresh installs of the software is necessary.
Would you like UCS consultants to install software and device drivers?
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For an hourly
fee, UCS consultants can install your software (e.g. Microsoft Office,
Adobe Acrobat, digital camera software, Email clients, Internet Browsers).
Please provide the front desk with your software CDs and product keys.
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For an hourly
fee, UCS consultants can also install your external device drivers
(e.g. HP Printer drivers, scanners). Please provide the front desk
with the CD that came with the device, or at very least, the specific
Mfr./model of the device (e.g. HP LaserJet 4100, Olympus 7150 digital
camera).
Carry-in
or On-site service?
Contact
UCS for more information or to request computer support services.
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