University of Minnesota
U Card Office Rochester
http://www.umn.edu/ucard
507-258-8457

Go to U Card Office home page.

How to Deactivate your Lost or Stolen U Card

You can deactivate your lost or stolen U Card by contacting the U Card Office via phone at 507-258-8457 or via email at ucard@umn.edu and providing your 7-digit ID number, full legal name, and a request to deactivate your U Card.


There may be a $25 replacement fee assessed for your replacement U Card.

The fee can be paid by cash or check.

If your U Card was stolen and you present an official police report or a copy of the official police report or the report number to a U Card Office staff member AT THE TIME of replacement U Card issuance, the replacement fee will be waived.

If you’re an employee, your department can agree to pay the fee using an EFS account. When paying by EFS account we require a memo on department letterhead stating the name of the employee to receive the U Card, the department’s EFS number and the appropriate signature. Please refer to University policy if your department receives sponsored funds.

*Note: Replacement fee will be determined by trained U Card Staff.