Transformational Leadership Program kicks off cohort six at UMTC
By Stephanie Vine
December 2, 2009
The challenges of improving performance, reducing costs, and generating revenue are of utmost importance in today’s difficult economy. And the challenges the University of Minnesota faces in the upcoming years will undoubtedly be even greater than they are today (see "Report of the Future Financial Resources Task Force").
To meet these challenges, 18 talented University employees are tackling process improvement projects that will benefit departments and colleges well into the future. The sixth cohort of the Office of Service and Continuous Improvement’s (OSCI) Transformational Leadership Program (TLP) completed week one of training in October at the Twin Cities campus.
Several of the projects aim to streamline department processes and reduce unnecessary steps and costs. The Office of Information Technology (OIT), for example, has five process improvement projects under way. Wade Alto, OIT project manager, identified a "streamlined switch/port harvesting process" as an improvement opportunity for Networking/Telecom Services
Several of the projects are to promote student excellence. Transfer student success, online education, and grant processes are being analyzed by employees from speech-language-hearing sciences, public health, and health policy and management.
OSCI director Scott Martens describes the importance of TLP for the University: "Not only do TLP projects help drive success of particular strategic objectives, but the new skill set, language, and energy that is created through participation in TLP will be critical tools in driving a University culture committed to continuous improvement and overall performance excellence."
Cohort six participants will resume their training in January and complete the program in spring 2010.
Program trainer Alisa Salewski is excited to see the results of this year’s projects. "We have a talented group of people tackling great process projects," she says. "I’m sure the University will experience numerous benefits as a result."
TLP Cohort Six Participants
|Project||TLP Participant||University Unit|
|Switch/Port Harvest||Wade Alto||OIT/NTS|
|Work Flow Process & Metric||Michael Balak||CFANS|
|Engaged & Empowered Alumni||Mary Bushette||CFANS|
|Virtual Private Network (VPN) Replacement||Michelle Christiansen||OIT/NTS|
|Roadmap for Transfer Student Success||Mark DeRuiter||Speech-Language-Hearing Sciences|
|Output Client Appointment Experience||Deanette Hagg||Veterinary Medicine|
|CLA Process Improvement||Jamey Hansen||CLA|
|AV Event Billing Standardization||Janet Hawkinson||OIT/NTS|
|Prioritize Stakeholders||Morgan Hennessey||National Center for Food Protection & Defense|
|Fee Request Process Improvement||Chuck Hippman||Academic Support Resources|
|Video Conferencing||Philip Kachelmyer||OIT/NTS|
|Risk Impact Analysis||Apeckchya Karki||CPPM|
|Peering Process Development||Kate Knapp||OIT/NTS|
|Job Evaluation Tool Improvement||Dan Lu||OHR|
|Quality Assurance in Online Education||Joe Mayo-Cullen||Public Health|
|Database Revamp||Melissa Peick||Extension Youth Work Institute|
|Support Systems for Interdisciplinary Grant Process||Tatyana Shamliyan||Health Policy & Mgmt|
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Last modified on December 1, 2009