TRANSFORMING ADMINISTRATIVE OPERATIONS AT THE "U"
President Robert Bruininks has said that the University should be known as much for its service and business innovation as for its high quality research, education, and outreach. He recognizes that for the University’s to be a top public research university, we must transform all segments of our institution, including administrative processes and cultural expectations. The president has challenged the University to move beyond the commendable continuous improvement work of the past decade and move into an era of transformational change. In order to achieve this, hundreds of University citizens have contributed over the past two years, as a part of the Transforming the U initiative, to a transformational action plan for administrative operations.
University leadership has endorsed the following vision for the future of administrative operations at the University of Minnesota: “In support of the University’s academic mission, we must achieve administrative operations that are the best among our peers; focused on service to faculty, students, staff, units, and the public; and driven by performance objectives and defined results.”
Plans for implementation of the transformative agenda are organized under four primary themes: People, Organization/Structure, Information, and Culture. A targeted focus on these four areas will ultimately achieve a premier administrative operation that is integrated, results-based, and nimble.
To build on all of the work that has come before and to ensure achievement of service and support operations that are best among our peers, an ongoing administrative leadership team was created in August 2006 as a standing sub-committee of the president’s executive committee. The Administrative Team oversees the successful completion of the first wave of administrative transformational projects, ensures the administrative task force recommendations are implemented, and identifies and oversees implementation of future administrative projects.
Administrative Transformation Links
Background
Current organizational structure
Useful resources
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