Contract Cancellation

Most parking contracts can be cancelled at any time. Contracts are considered cancelled when:

The keycard/hangtag is received in our office. OR
A staff, faculty, vendor keycard or official vehicle keycard holder notifies us via e-mail.

Refunds on accounts with a credit balance will not be processed until the hangtag or keycard is received in our office. Payroll deducted contracts will be refunded via the university payroll system.

NOTE: The monthly parking rate is calculated from the annual rate divided over 12 months. The bi-weekly rate is the annual rate divided by the amount of pay periods in the parking year (October 1 thru September 30).

Ways to Cancel

Students

For immediate processing, walk into the PTS administrative office and turn in your hangtag/keycard.
Mail your hangtag/keycard to the PTS main office. (The contract cancellation date will be the postmark date.)

Staff and Faculty

Use the cancellation request form. Then:

Drop off your hangtag/keycard with any parking attendant.
Send us your hangtag/keycard using campus mail.

Write us through U.S. Mail.

Mail your hangtag or keycard to the PTS office, 300 Transportation & Safety Building, 511 Washington Ave Se, Minneapolis, MN 55455 (contact customer service for a postage-paid return envelope).
The contract cancellation date will be the postmark date.

Send an e-mail (keycard holders only)
- Please include your name, contract number, cancellation date and home address in your cancellation notice.
- 10 day advance notice is required.
Walk-in cancellations can be immediately processed by turning in your hangtag or keycard.

Vendor and Official Vehicle Contract Holders

For immediate processing, walk into the PTS administrative office and turn in your hangtag/keycard.
Mail your hangtag/keycard to the PTS administrative office.
Send an e-mail (keycard contract holders only).

Please include your name, contract number, cancellation date and address in your cancellation notice.

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Don't forget!

When you leave the University — whether it's retirement, layoff or resignation — your parking does NOT automatically stop. You will be billed until you cancel with our office.