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Contract Cancellation
Most parking contracts can be cancelled at any time by walking into the PTS office. Contracts are considered cancelled when:
- The keycard/hangtag is received in our office. OR
- A staff/faculty keycard holder notifies us via e-mail with a 10-day advance notice.
Refunds on accounts with a credit balance will not be processed until the hangtag or keycard is received in our office. Payroll deducted contracts will be refunded via the university payroll system.
| NOTE:
The monthly parking rate is calculated from the annual rate divided over 12 months. The bi-weekly rate is the annual rate divided by the amount of pay periods in the parking year (October 1 thru September 30). |
Ways to Cancel
Students
- For immediate processing, walk into the PTS administrative office and turn in your hangtag/keycard.
- Mail your hangtag/keycard to the PTS main office. (The contract cancellation date will be the postmark date.)
Staff and Faculty
- Use the cancellation request form. After you have done this, then send us your hangtag/keycard using campus mail.
- Write us through U.S. Mail.
- Mail your hangtag or keycard to the PTS office, 300 Transportation & Safety Building, 511 Washington Ave Se, Minneapolis, MN 55455 (contact customer service for a postage-paid return envelope).
- The contract cancellation date will be the postmark date.
- Send an e-mail (keycard holders only)
- Please include your name, contract number, cancellation date and home address in your cancellation notice.
- 10 day advance notice is required.
- Walk-in cancellations can be immediately processed by turning in your hangtag or keycard.
Vendor/Official Vehicle/Loading Zone Contract Holders
- For immediate processing, walk into the PTS administrative office and turn in your hangtag/keycard.
- Mail your hangtag/keycard to the PTS administrative office.
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