University of Minnesota
University of Minnesota
Parking and Transportation
Home Park Transit Bicycle Walk Fleet Contact

Home > Transit > Paratransit Service

Paratransit Service

About the Service

A curb-to-curb transport service provided free of charge to persons with short- or long-term physical disabilities. The service operates on the Twin Cities campus.

Add/Change/Cancel a Reservation Online

Use the online reservation system to:

Sign in with your U of M Internet ID to get started.

Add/Change/Cancel a Reservation by Phone

Call the Paratransit appointment line at 612-624-8338 between 6:30 a.m. and 6:30 p.m. Monday through Friday (closed on University holidays).

Paratransit Service now serves the West Bank Office Building.
NEED TO KNOW - If you use the online reservation system, you will need to look in the start/end location drop-down menu for ST. PAUL campus to find the WBOB location. PTS needed to put it in that automated system drop-down (instead of West Bank) to allow drivers enough time to complete the journey. We apologize for the confusion this causes.


Metro Mobility Fare Tickets

Deeply discounted Metro Mobility fare tickets are available to University students, faculty and staff at the PTS main office. Contact 612-626-7275 for more information.



link to SafeU website

Click on the box above for details on campus safety initiatives.