Initiatives and Priorities
“This institution needs to have an administrative backbone that is effective in supporting teaching, research, and public engagement. Today, I am committing to you that, while I'm president, we will reduce administrative costs every single year.”
President Eric W. Kaler
September 22, 2011
What is Operational Excellence?
Operational Excellence is a long-term commitment to working smarter, reducing costs, enhancing services, and increasing revenues throughout the University. It includes a variety of integrated activities with the collective goal of:
- Mitigating the impact of state budget reductions and keeping tuition increases low by reducing the University's operational costs;
- Improving operations and processes, resulting in a more efficient, better run, less redundant organization;
- Promoting entrepreneurship, intelligent risk-taking, cooperation, and engagement across our campuses and in our interactions with business and community partners; and
- Freeing up dollars to be reinvested in the core academic enterprise.
To achieve these goals, Operational Excellence must be fundamentally about culture change-in the way we collaborate, identify and solve problems, and move forward together. It is not an initiative. Rather, it is a new way of functioning at the University.
To learn more, visit the Operational Excellence website.