Initiatives and Priorities

Operational Excellence

This institution needs to have an administrative backbone that is effective in supporting teaching, research, and public engagement. Today, I am committing to you that, while I'm president, we will reduce administrative costs every single year.

President Eric W. Kaler
Inauguration Speech
September 22, 2011

What is Operational Excellence?

Operational Excellence is a long-term commitment to working smarter, reducing costs, enhancing services, and increasing revenues throughout the University. It includes a variety of integrated activities with the collective goal of:

  • Mitigating the impact of state budget reductions and keeping tuition increases low by reducing the University's operational costs;
  • Improving operations and processes, resulting in a more efficient, better run, less redundant organization;
  • Promoting entrepreneurship, intelligent risk-taking, cooperation, and engagement across our campuses and in our interactions with business and community partners; and
  • Freeing up dollars to be reinvested in the core academic enterprise.

To achieve these goals, Operational Excellence must be fundamentally about culture change-in the way we collaborate, identify and solve problems, and move forward together. It is not an initiative. Rather, it is a new way of functioning at the University.

To learn more, visit the Operational Excellence website.