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Transformational Leadership Program

Continuing to build the University's talent is critical to achieving the University's goal of becoming one of the top three public research universities in the world. The University requires significant expertise to run as effectively and efficiently as possible. The Transformational Leadership Program (TLP) was created in 2005 to help the University build its own resources to lead strategic process improvement projects that improve the quality of life for students, faculty and staff by achieving improved performance results across the system.

The program is comprised of three four day sessions that further develops participants' knowledge, skills and abilities in change management and process improvement techniques. 3M Corporation, a global industry leader with a distinguished leadership development & process excellence program, partnered with the University of Minnesota to develop a curriculum that equips University participants with cutting-edge leadership skills to successfully engage in the challenging work of improving the effectiveness & efficiency of the University. Participants have the opportunity to lead strategically vital process performance improvement projects across the University system to advance the strategic priorities of their units.

The first cohort of TLP participants kicked off on the Twin Cities Campus in November, 2005.
The second cohort of participants kicked off on the Duluth Campus in October, 2006.
The third cohort of participants kicked off on the Duluth Campus in September, 2007.

Who Should Participate?

Individuals, selected by leaders, who have or have a desire to further develop:
  • Leadership potential
  • Analytical skills
  • Process orientation
  • Facilitation & coaching skills
  • Interpersonal & team building skills
  • Results orientated & proactive perspective
  • Communication skills
  • Collaboration skills

What's Involved?

  • 3 weeks of training over the course of four months
  • 20% time leading a strategic process improvement project over 5-7 month timeframe
  • Work for an executive sponsor on a strategically aligned project
  • Receive coaching & mentoring from OSCI
  • Lead a project team through implementation of solution(s) & control
  • Deliver improved results to University faculty, students, staff or constituents

Questions about the Transformational Leadership Program should be directed to Scott Martens, Director, Office of Service and Continuous Improvement (marte023@umn.edu / 612-626-8005) or Matthew Larson, Sr Consultant, Office of Service and Continuous Improvement (lars0021@umn.edu / 612-626-4147).

 

Transformational Leadership Program participants and projects

2007-2008 UMD Cohort 2

Team Leader & Sponsor

Organization

Project

Rebecca Thelen,Student Support Services Assistant

Sponsor: Kim Roufs, Director

Advisement CoordinationCenter

Developing a Strategy Map for Improving Course Access

Susan Pelayo-Woodwars, Program Director
Sponsor: Randy Hyman, Vice Chancellor

Multi-Cultural Learning and Resource

Improving Persistence Rates of Students of Color from 1st to 2nd Year

Claudia Plaunt Martin, Student Support Services Associate

Sponsor: Jeni Eltink, Director

Student Support Services Associate

Increase Usage of Tutoring Center by Low Performing Students

Alex Jokela, Information Technology Professional

Sponsors: Bruce Gildseth, Former Vice Chancellor & Jacki  Millslagle, Associate Dean

Information Technology Professional

Operationalize UMD's Retention Data Collection and Communication Plans

Megan Perry Spears, Coordinator

Sponsor: Jeni Eltink, Director

First Year Experience

Creating an Effective and Comprehensive Orientation Program for New First Year Students

Jody O'Connor, Student Support Services Associate

 Sponsor: Brenda Herzig, Director

Financial Aid & Registrar's Office

Develop an Effective and Comprehensive Financial Literacy and Personal Financial Management Program for Students and Families

Mary Cameron, Associate Director

Sponsors: Greg Fox, Vice Chancellor & Judith Karon, Director

Human Resources

Develop Strategies to Increase On-Campus Student Employment Opportunities

Joie Acheson, Prin. Student Personnel Worker & Adjunct Instructor

Sponsor: Randy Hyman, Vice Chancellor

 Kirby Student Center

Developing a Comprehensive and Successful Student Leadership Program

Kuoa Vang, Program Director

Sponsor: Randy Hyman, Vice Chancellor

Asian-Pacific Student Center

Identifying Factors that Influence Asian American Student Persistence

Mary Jean Menzel, Assistant Continuing Education Specialist

Sponsor: Robert Krumwiede, Associate Vice Chancellor

Continuing Education

Improving CITS (College in the Schools) Card and Service Activations

Sonja Olsen, Principle Student Personnel Worker

Sponsor: Julie Westlund, Director

Career Services

Improving the ePortfolio Classroom Scheduling Process

Elizabeth Benson-Johnson, Assistant Director

Sponsor: Bill Sozansky, Director

Library

Redesigning the Library Fine System

Joel Youngblom, Information Technology Professional

Sponsor: Judy Hinnenkamp, Information Technology Professional

Knowledge Management Center

Improving the Process to Create Transfer Manual Web Pages

 

2006-07 UMD Cohort 1

Team Leader & Sponsor

Organization

Project

Lisa Rigoni Reeves, Student Support Services Associate

Sponsor: Paul Treuer, Director

Knowledge Management Center

Improving Advisor/Advisee Electronic Communications

Paul Treuer, Director

Sponsor: Bruce Gildseth, Vice Chancellor

Knowledge Management Center

Defining Data Collection and Communication Strategies for UMD Retention Efforts

Mary Keenan, Student Affairs Director

Sponsor: Gerald Pepper, Associate Dean

College of Liberal Arts- Student Affairs

Redesign of the Academic Success Strategies Component of Freshman Orientation

Tracey Bolen, Sr. Academic Advisor

Sponsor: Wayne Jesswein, Associate Dean

Labovitz School of Business andEconomics- Student Affairs

Improve Service Indicator Policies and Procedures that Negatively Impact Academic Progress and Retention

Stacy Crawford, Assistant Academic Advisor

Sponsor: Arden Weaver, Associate Dean

School of Fine Arts – Student Affairs

Identifying Ways to Promote Faculty/Student Relationships within the New Student Orientation Program

Casey LaCore, Community Program Specialist

 Sponsor: Jackie Millslagle, Associate Dean

College of Education and Human Service Professions – Office of Civic Engagement

Identifying Ways to Embed Civic Engagement into Curriculum

Amanda Evans, Program Associate

Sponsor: Jill Antilla, Program Director

Information Technology Systems and Services

Processes for Distance Education: Increasing the Effectiveness and Success of Distance Learning

Vince Repesh, Associate Director

Sponsor: Kim Roufs, Director

Advisement Coordination Center

Improving Services and Communications for Parents/Families of UMD Students

Jeni Eltink, Director

Sponsor: Bruce Gildseth, Vice Chancellor

First Year Experience

Increase Freshman Student Knowledge of Personal Transitions and Resources for Support

Kathy Morris, Director

Sponsor: Bruce Gildseth, Vice Chancellor

Health Services

Designing Emergency Protocol for Emotional Well-Being of Faculty, Students and Staff

Julie Westlund, Departmental Director

Sponsor: Bruce Gisdseth, Vice Chancellor

Career Services

Improving Student Internship Processes Across Campus and Increasing Internship Participation

Jennifer Niemi, Student Personnel Worker

Sponsor: Tom Peacock, Associate Dean

College of Education and Human Resource Professions

Increasing the Retention and Graduation Rates for the Tribal Med and Maawanji'idiwag Programs

Jason Davis, Information Technology Manager

Sponsor: Linda Deneen, Director

Information Technology Systems and Services

Improving the Timeliness of Problem and Project Resolution for ITSS

Rick Brill, Information Technology Professional

Sponsor: Jason Davis, Information Technology Manager

Information Technology Systems and Services

Improving the Layout/Aesthetics/Usability of IT Computer Labs

Wendy Zolnowsky, Information Technology Professional

Sponsor: Steve Patterson, Information Technology Manager

Information Technology Systems and Services

Improving Customer Communications within Facilities Management Famis Work Order Management System

Patrick Keenan, Assocaite Director

Sponsor: Neale Roth, Director

Kirby Student Center

Improving the Kirby Student Center Room Reservation Process

Sue Boswell, Fiscal Officer

Sponsor: Greg Fox, Vice Cahncellor

Business Office

Design Implementation Strategies for the PeopleSoft EFS System

Kathleen Chalupsky, Sr. Administrative Director

Sponsor: John King, Director

Facilities Management

Conducting a Fundamental Review of Facilities Management Service Units

Kay Chiara, Executive Office & Administrative Specialist

Sponsor: Penny Cragun, Director

DisabilityServices and Resources

Improving the Note-Taking Process for Students with Disabilities

 

2005-2006 Twin Cities Cohort 1

2005-06 participants

Organization

Project

DeeAnne Bonebright, Director

Sponsors: Carol Carrier, Vice President & Tim Delmont

Office of Human Resources

Improving P&A Search Process

Connie Buechele, Director

Sponsor: John Bryson, Associate Dean

Humphrey Institute of Public Affairs

The Humphrey Institute Performance Indicators

Susan Cable, Administrative Professional

Sponsor: Carol Carrier, Vice President & Tim Delmont

Office of Human Resources

Graduate Assistant Employment Benefits Development

Kimberly B. Carlisle, Director

Sponsor: Miriam Ward, Departmental Director

Office of Human Resources

Off-cycle Check Reduction

David Dorman, Health Educator

Sponsor: Carl Anderson

Boynton Health

Boynton External Referral Process Improvement

Tina Falkner, Associate Registrar and Chief Privacy Officer

Sponsor: Sue Van Voorhis, Registrar

Office of the Registrar

Reduce Number of Course Submissions that Require Manual Intervention

Meredith Fox, Coordinator for the University Administrative Team

Sponsor: Kathy O'Brien, Vice President

Office of President

Improve Strategic Positioning Reporting Process

Ann Krantz (deceased)

Sponsor: Jean Quam, Professor

School of Social Work

MINCAVA Grant Submission Process

Mary Luther, Director

Sponsor: Carol Carrier, Vice President

Human Resources/

Compensation

P&A Classification & Compensation

Margo Marko, Clinical Coordinator

Sponsor: Ruth Lundquist, Sr. Associate Dean

School of Nursing

Reduce Cycle Time to Schedule Future Course Offerings

Bonnie Marten, Project Assistant and Payroll Director

Sponsor: Carol Carrier, Vice President

Office of Human Resources

Reduce Time and Level of Effort to Plan and Execute New Employee Orientation

Cynthia Murdoch, Test Lead

Sponsor: Mark Reiff, Director & Scott Rudd

Enterprise Applications/
Maintenance

OIT Defect Definition Process

James K. Nichols, IT Manager

Sponsor: Beverly Durga, Dean & Sarah Greening, Assistant Dean

Office of the Vice President for Research

Tech Infrastructure & Network Connectivity for RC & ROC

Susan Rafferty, Assistant Department Director

Sponsor: Carol Carrier, Vice President

Office of Human Resources/Employee Relations

Communication with HR Affinity Groups

Katie Stuckert, Assistant to the Vice President and Chief of Staff

Sponsor: Kathy Brown, Vice President & Mike Volna, Controller

Office of the President

University Policy Improvement

Amy Lund Swalley, Team Lead of the Conversion Team

Sponsor: Billie Wahlstrom, Vice Provost

Office of Student Finance Administration

Decrease Cycle Time of Portal Implementation Process

Jerilyn Veldof, Director

Sponsor: Karen Williams, Associate Director

Undergraduate Initiatives

Re-Thinking Non-Book Media

Stephanie M. Vine, Administrative Assistant

Sponsor: Kathy Morris, Departmental Director and Bruce Gildseth, Vice Cancellor

UMD Health Services

  1. Health Services A/R Cycle-Time Reduction
  2. UMD Successful Student Experience Process

Etty DeVeaux Westergaard, Assistant to the Vice President

Sponsor: Kathy O'Brien, Vice President

University Services

Building Services Capital Equipment Inventory

Sharon Zeise, Assistant Department Director

Sponsor: Mike Berthelsen, Associate Vice President

University Services – Finance/Accounting

Facilities Management

 
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