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Improvement Liaison Group

Each campus, college, and major support unit at the University of Minnesota is represented by an improvement liaison. The Improvement Liaison Group is a network convened by the Office of Service and Continuous Improvement to focus on continuous improvement by linking units to tools, trainings, resources, and partnership opportunities. Liaisons meet quarterly to explore improvement themes such as change management, service excellence, and metrics. The Improvement Liaison Group is support infrastructure to help drive success of Strategic Positioning and beyond.

University of Minnesota Improvement Liaison Group
Unit	First Name	Last Name	Title
Academic Affairs and Provost, Office of the Sr VP for	Joe	Shultz	Associate Analyst
Academic Health Center Office of Education	Jeny	Kertz	Associate to the Asst VP for Education
Biological Sciences, College of	Nicole	Matteson	H R Manager
Boynton Health Service	Dawn	Sillars	Administrative Professional
Budget and Finance, Office of	Jessie	Strader	Executive Secretary
Capital Planning / Project Management	Nacole	Kaai	Program Associate
Carlson School of Management	Nikki	Amundson	Executive Secretary
Children, Youth, and Families Consortium, Office for	Michael	Brott	Associate Director
Continuing Education, College of	Gareth	DeGolier	Chief Financial Officer
Controller's Office	Kathy	Johnson	Executive Secretary for Controller
Crookston Campus	Bill	Peterson	Head of Arts, Humanities, and Social Sciences
Dentistry, School of	Craig	Selden	Director, Quality Assurance
Design, College of	Kathy	Witherow	Chief of Staff
Duluth Campus	Paul	Treuer	Director
Duluth Campus	Stephanie	Vine *	Internal Trainer / Consultant
Education and Human Development, College of	Steve	Baker	Communications Director
Equal Opportunity & Affirmative Action	Michael	O'Day	Assistant Director
Equity & Diversity, Office of the VP & Vice Provost for	Ami	Berger	Director of Communications
Extension Service	David	Werner	Chief Operations Officer
Facilities Management	Sean	Schuller	Assistant Director
Food, Agriculture and Natural Resource Science, College of	Steve	Gillard	Information Technology Manager
General Counsel	Elmore	James	Director of Administration
Graduate School	Amber	Knapp	Coordinator, Graduate Student Services
Health Sciences, Office of Sr VP for
Human Resources, Office of	Corey	Bonnema	Coordinator, Organizational Effectiveness
Humphrey Institute of Public Affairs	Sherri	Holmen	Coordinator
Information Technology, Office of	Bernie	Gulachek	Director of Planning
Institute of Technology	Karen	Wolterstorff	Associate to Dean
Intercollegiate Athletics	Phil	Esten	Assistant Athletic Director and Chief of Staff
Interdisciplinary Center for the Study of Global Change	Karen	Brown	Associate Director
Internal Audits, Office of	Kelly	Kuhns	Principal Auditor
International Programs, Office of	Meaka	Henningsen	Program Associate
Law School	Sue	Bartolutti	Department Director
Liberal Arts, College of	Jamey	Hansen	Info. Tech. Manager
Libraries	Linda	DeBeau-Melting	Associate University Librarian
Libraries	Jennifer	Reckner	Associate to University Libraries
Measurement Services, Office of	Andy	Merrill *	Program Director
Medical School- Twin Cities	Patricia	Mulcahy	Associate Dean
Morris Campus
Networking & Telcom Services, Office of	Vickie	Sheehan *	Manager, Quality Assurance
Nursing, School of	Margo	Marko*	Coordinator of Affiliations & Processes
Planning, Office of	Linda	Lorenz	Data Analyst
President, Office of the	Kate	Stuckert	Associate to Vice President and Chief of Staff
Public Health, School of	Jim	Hugo	Information Technology Manager
Research, Office of the VP for	Jim	Nichols	Director
Rochester Campus	Gail	Sauter	Director of Budget and Operations
Student Affairs, Office of	Amelious	Whyte *	Chief of Staff
Student Conflict Resolution Center	Jan	Morse	Director and Ombudsman
System Administration, Office of the Sr. VP for	Peter	Radcliffe	Director of Planning & Analysis
System Administration, Office of the Sr. VP for	Chris	Frazier	Analyst
Transportation Studies	Dawn	Spanhake	Director of Finance & Agreements
Undergraduate Education (Admissions)	Jenny	Mealey*	Assistant to the Director of Admissions
Undergraduate Education (Academic Support Resources)	Jody	Seiler-Peterson	Technology Project Coordinator
University Relations	Laura	Johnson	Assistant Program Director
University Services, Office of the VP for	J. P.	Hagerty	Assistant to the Vice President
Urban & Regional Affairs, Center for	Sandra	Keith	Assistant to Director
Veterinary Medicine	Pat	Berzins	Director of Operations

∗ Members who are also on the Improvement Liaison Steering Group

Revised November 2, 2009

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