- Campuses :
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- Crookston
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- Other Locations
The Office of Information Technology (OIT) is developing service statements to describe the services it provides, define boundaries of such services, and identify levels of services all users should expect. Portable document format (PDF) versions of those that have been drafted to date are linked below. To sort them by Service Type, Service Statement Title, or Last Modified Date, select that column header. To view PDF files, you need Acrobat Reader software. Download it for no charge on the Adobe site.
|
Service Type |
Service Statement Title |
Date Last Modified |
|---|---|---|
|
Business Applications |
WebVista is course management software that enables instructors to create and manage, and students to access and participate in, Web-based learning materials and activities using built-in sychronous and asychronous learning module, discussion, chat, whiteboard, assessment, grade book, collaboration, and other tools. |
11/20/2009 12:00 AM |
|
Support |
Faculty, staff, and students can develop technology skills and knowledge through our online learning options designed to provide quick access to information and in-person, instructor-led short courses. We also can customize our in-person courses for, or partner with departments to develop new training. |
11/20/2009 12:00 AM |
|
Support |
University project teams developing Web sites or Web applications can hire us to conduct usability evaluations. We also provide equipment and support services to University researchers who want to use our usability lab for their own projects. |
11/20/2009 12:00 AM |
|
Productivity Applications |
A wiki is a Web site that enables users to directly and collaboratively create and edit content quickly and easily using a Web browser. UMWiki is a service offered to faculty, staff, and students that makes it easy to create Web pages, embed images, documents, and Web links. Built-in revision tracking shows when changes were made, and by whom. |
11/20/2009 12:00 AM |
|
Productivity Applications |
UMContent is an enterprise Web-content-management system available for use by all units. It enables technical staff to design and develop sophisticated Web sites and non-technical staff to create and manage the content. |
11/20/2009 12:00 AM |
|
Productivity Applications |
UMChat is an instant messaging (IM) service that enables University of Minnesota faculty, staff, and students to exchange messages on the Internet in real time. |
11/20/2009 12:00 AM |
|
Support |
UMart is a Web portal that sells technology products and services from technology vendors to the University students, staff, faculty, and departments at discounted prices. It is also a place where University departments and colleges can sell goods and services to the general public. |
11/20/2009 12:00 AM |
|
Productivity Applications |
UMCal is an enterprise-level, University-wide personal calendar management and scheduling system. UMCal can be used across various software platforms with a downloadable client or via a Web browser to manage and share calendars for individuals and resources. Calendar accounts are available to students, staff, and faculty. Sponsored accounts may also be requested (for a fee). |
11/19/2009 12:00 AM |
|
Communications |
Telephone Voice Services (PDF) We provide centrally-funded telephone services to all campus departments. Move/add and change charges are managed and paid for by the unit or department. Single- and multi-line digital telephones are available, as well as Centrex telecommunications devices for the deaf (TDD), and campus and outdoor phones. |
11/19/2009 12:00 AM |
|
Business Applications |
We provide a reporting environment for the University's enterprise systems through two methods to help faculty and staff with operational and management decision making: UM Reports and the Data Warehouse. UM Reports contains pre-built reports to serve common needs. |
11/19/2009 12:00 AM |
|
Support |
The system status page is used to communicate the current status of various services and applications supported by OIT and other departments. The system status page is also used to announce scheduled maintenance for services and to communicate postmortem analyses of outages. |
11/19/2009 12:00 AM |
|
Support |
Student Computer Facilities (PDF) We manage numerous computer facilities and learning spaces on the Twin Cities campus. Students from all colleges may drop in to use the facilities during open hours, and instructors from all colleges may reserve them to teach classes during available times. |
11/19/2009 12:00 AM |
|
Support |
Faculty members can partner with our research team as we explore the nature and effects of educational technology used in departments and colleges and evaluate technology initiatives and their impact on teaching and learning. |
11/19/2009 12:00 AM |
|
Business Applications |
Moodle is course management software designed to support social constructionist pedagogical practices. Instructors can create course Web sites that include text, multimedia learning resources, and activities. A rich set of tools and features are included to enable collaboration and group participation. |
11/13/2008 12:00 AM |
|
Productivity Applications |
The NetFiles service is a secure online file storage and collaboration solution available to all faculty, staff, students, and business units at the University that is accessible using a Web browser or, for faculty and staff only, a desktop client. |
11/13/2008 12:00 AM |
|
Business Applications |
We provide document imaging services through Perceptive Software's ImageNow product to any department or business unit at the University. Documents can be scanned or captured in their native format such as Microsoft Office files, linked with records and routed automatically or manually, and retrieved by launching the application. |
11/13/2008 12:00 AM |
|
Support |
Instructors can get help planning, designing, and evaluating courses and curricula that make use of educational technologies. Our consultants are available for short- and long-term projects. |
11/13/2008 12:00 AM |
|
Business Applications |
Enterprise Document Management System (PDF) We produce and maintain enterprise applications designed for University system-wide audiences and that include direct involvement with University records (course registration, human resources, student finances). Projects and new systems development work classified as "enterprise projects" are prioritized and approved by a group known as e-sponsors. |
11/13/2008 12:00 AM |
|
Support |
The Emerging Technologies group (ET) leads the emerging technologies exploration-through-implementation process for OIT. ET group members work closely with colleagues around the University to research, pilot test and develop implementation plans and processes for emerging academic technologies. |
11/13/2008 12:00 AM |
|
Productivity Applications |
The University of Minnesota provides e-mail accounts to all eligible faculty, staff, and students. Additional services are also available for managing e-mail. Some of these are provided by default; others require the user to opt in. Initially, all e-mail accounts are basic client/server accounts. Accounts can be upgraded for additional fees. Personal Web space also is included with these accounts; see Web Space for Individuals. |
11/13/2008 12:00 AM |
|
Productivity Applications |
A directory service is a software application or set of applications that stores and organizes information about a computer network's users and network resources and enables network administrators to manage users' access. Individuals and applications can access data stored in the University's central identification hub with Lookup, LDAP, Finger/Whois, Internet Relay Chat (IRC), MyAccount, directory database feeds, and UCard photo retrieval. |
11/13/2008 12:00 AM |
|
Business Applications |
We provide a reporting environment for the University's enterprise systems through two methods to help faculty and staff with operational and management decision making: UM Reports and the Data Warehouse. The Data Warehouse is a centralized repository for enterprise data that enables users to extract data for their own specific needs. |
11/13/2008 12:00 AM |
|
Communications |
We provide network services to thousands of customers and locations on campus through the Gopher GigaNet. These services connect units, faculty, staff, and students in public facilities and residence halls to the Internet and to local network resources. |
11/12/2008 12:00 AM |
|
Productivity Applications |
Google Apps for the University of Minnesota (PDF) The University of Minnesota has entered an agreement with Google to make applications within the Google Apps for Education suite available to all faculty, staff, students (and alumni who have an affiliation with the University of Minnesota Alumni Association). Applications available include Gmail (e-mail), Calendar, Docs, Sites and Talk. |
11/17/2009 2:38 PM |
|
Support |
Authentication is the process of verifying the digital identity of the sender of an electronic communication. We provide authentication for access to services offered by OIT and other organizations at the University. Multiple types are supported: Central Authentication Hub (CAH), RADIUS, Kerberos, Shibboleth, M Key, and Internet ID/X.500. |
8/4/2008 2:51 PM |
|
Productivity Applications |
Active Directory enables faculty and staff in departments who have signed up for the service to access centralized network file storage that complies with University security standards and is backed up systematically. |
5/28/2008 12:00 AM |
|
Support |
Faculty, staff, students, and members of the alumni association can get answers to questions about e-mail, Internet access, network connections, passwords, personal Web space, supported software and systems (including PeopleSoft and other University enterprise systems), telephones, voicemail, and Web browsers from our help staff. Most support is free to the University community. At Tech Stop, we also provide free and fee-based software and hardware diagnostics, configuration, and installation services. |
8/4/2008 3:06 PM |
|
Support |
OIT offers a suite of consultation services to support faculty and staff in the area of academic technology. OIT consultants provide for no charge advice and assistance to University of Minnesota instructors and support staff. Consultants are available to discuss a variety of issues related to educational technology. |
10/14/2008 10:45 AM |
|
Productivity Applications |
OIT provides common good central web hosting to University units. This hosting is done on Unix-like systems and does not include database back ends. Web content is maintained by staff in local units. |
8/4/2008 3:47 PM |
|
Productivity Applications |
The Office of Information Technology licenses and provides a variety of software at no additional cost to collegiate units, departments and individuals. OIT also licenses other software titles in bulk quantities to leverage academic and volume discounts. |
8/4/2008 3:28 PM |
|
Productivity Applications |
Discounted Software for Personal Computers (PDF) The Office of Information Technology has negotiated academic and volume discount pricing for a variety of software for collegiate units, departments, and individuals. |
8/4/2008 3:01 PM |