University of Minnesota
Office of Information Technology (OIT)
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FY08 Compact Update (Off-Compact Year)

Office of Information Technology
FY08 Compact Progress Report

Primary Goal
Advance the University of Minnesota's goal of becoming one of the top three public research universities through the innovative and strategic application of information technologies.

Strategic Goals and Associated Project Update
Status of the projects that appeared in the FY08 Compact:

• Collaborative File Sharing (NetFiles)
• Enterprise Ticket System
• Position Management
• High Performance Research Connectivity & Upgrade (BOREAS)
• Automated Computer Desk-Top Management and File Services (Active Directory)
• Automated Help-Desk Tool (Control F1)
• Voice Service Funding (Shift from ISO to Common Good)

• Financial System Replacement: The system will ‘go live’ in July 2008
• Web Content Management Replacement (Stellant/Oracle)
• University Libraries ‘Rich Media’ Services.
• Geospatial Information System: Through University Services / OIT partnership, this effort is currently in an initial analytical phase.
• Institutional Accountability Scorecard.  This is waiting for requirements from the University’s Metrics and Measures committee led by Rich Howard.
• ePortfolio / Graduation Planner:  ePortfolio 5.1 is complete.  ePortfolio 6.0 analysis and decision will happen in Fall 2007 which will determine how it – and Grad Planner will be more tightly integrated.
• Faculty Activity Reporting Initiative: Definition and high-level analysis should be complete in Fall 2007.
• Learning Platform and Knowledge Management System:  Through partnerships with the Provost and the AHC, this effort is currently in high-level analysis.
• Networking & Telecommunications Self Service Tools:  As part of the NTS Service Gateway, the creation of these tools is designed to create transparency and automation through self-service.  Activities continue.

Common-Good Service Adoption
This long-range initiative facilitates, prioritizes, and where appropriate accelerates the adoption of the common-good technology tools and services that are included in the budget allocation - leading to an optimally aligned University Information Technology environment.  Significant adoption progress occurred in FY07 and continues in FY08.

Highlights of the previous year's move to centralized services include:
• Active Directory-Computer Desktop Management and file services: Went from 0 to 24,000 users. With Active Directory, one FTE can support 300 computers (vs. 170).
• UMCal: All campuses are now using a common calendar; 20,000+ active accounts.
• Course Management Systems: There are now 104,000 unique users of WebVista and Moodle. This includes students as well as professional development for staff/faculty.
• Storage: Additional 150 TB of primary storage (160% increase) to support academic and collegiate units, NetFiles and Active Directory.

This activity, in addition to the other centralized adoptions that are occurring, represents significant savings to units and the institution in the form of eliminating complexity and disparate hardware & software purchases, maintenance, and upgrades; effort; utilities; space; interoperability efficiencies; and opportunity costs.  This work also has reduced the institution’s risks regarding legally protected private data management and business continuity. Note that this increase in common-good support has resulted in a decrease in ISO revenue (in ADCS).

FY09 Strategic Initiatives
• Strategic Technology Advisory Teams.  OIT is engaging advisory teams to act on behalf of the Institution to make priority-related recommendations and work in partnership on strategic IT priorities. The first team has begun and is focusing on prioritizing teaching/learning and administrative initiatives. Beginning in January 2008, a second team will be launched to prioritize IT research investments.

• Research Computing Alliance. OIT, OVPR, and the Libraries will spearhead this strategic alliance as an opportunity to provide common good management of advanced computational infrastructures. Initial Collegiate partners include the AHC, CLA, IT, and CFANS. Outcomes include assessment of computationally intensive research underway and needed infrastructure support; development of the Alliance; and a three-year plan for a common good model in support of advanced research computing systems and services (FY09-FY11). This Alliance represents an opportunity to position the University for 21st Century research infrastructure.

• IT Compacts.  OIT plans to develop IT Compacts (service agreements) with Collegiate units, coordinate campuses, and other Central service units.  Similar to the University’s compact process, the purpose of the IT service-level compacts will be to summarize the Unit’s progress and outcomes in terms of its use of common good IT resources, outline partnership goals and priorities, strategize directions and issues, and describe the action plans and service levels necessary to achieve the goals.

• 21st Century Infrastructure. OIT plans to continue to invest in world-class technology infrastructure including data centers, modern wireless networks, high-speed and advanced research networks, advanced video, and other critical pieces of the institution’s technology foundation.

• Learning Platform. OIT will continue collaborating with the Provost’s Office and the AHC in support of the emerging learning platform as a key initiative in FY09.  Integrating several critical applications (i.e.: Blackboard Vista and Moodle, UMConnect, UMCal, Netfiles, Gophermail, emerging collaboration apps, video streaming technologies, …etc.) with the MyU Portal are high immediate priorities within this strategy.