University of Minnesota
Office of Human Resources
http://www.umn.edu/ohr
612-625-2016

Computer Skills

Technology Training
Instructor-led and online learning opportunities are available at no charge to help students, faculty, and staff to get the most out of technologies used on campus.

Faculty Educational Technology Development Programs
Instructors and support staff can get help planning, designing and evaluating courses and curricula that make use of educational technologies through our interdisciplinary, scholarly programs designed to facilitate technical skill building and pedagogical understanding.

Educational Technology Consultation Services
Office of Information Technology (OIT) consultants are available to help faculty, staff, and students, without charge, identify and plan how to effectively apply digital technologies in support of University research, teaching, engagement, administrative, and business needs.

Technology Help
Faculty, staff, students, and members of the alumni association can get answers to questions about email, Internet access, network connections, passwords, personal web space, supported software and systems (including PeopleSoft and other University enterprise systems), telephones, voicemail, and web browsers from our help staff. Most support is free to the University community.

Tech Stop
Tech Stop is a technology help center, with locations in 101 Coffman Memorial Union and 50 Coffey Hall, offering walk-in assistance with and support for University technology services such as email client configuration; Internet password changes, including a self-service password change station for students; Symantec AntiVirus installation or assistance; consultations on virus removal; ResNet connection problem troubleshooting; updating drivers; common good software such as email and Moodle; as well as face-to-face technology training by appointment.