Performance
is happening all of the time so it is necessary to track this
performance as it happens. Some things you may wish to consider in
tracking performance:
- Use tracking mechanisms for quantitative goals. Set standards and
quantify them, then track on a regular or periodic basis.
- Observe milestones
and maintain documentation:
- Steps completed on time: send a recognition
note and keep a copy in the file
- Participation in project: keep a copy
of meeting agendas and outcome reports
- Project planning: keep copies of
working documents
- If the goals are not quantifiable, use thoughtful judgments
to write thorough explanations of expected results or desired behavior:
- "Client
surveys indicate a high level of approval for the accuracy and timeliness
of services
provided."
- "Proposals are completed with a high level of accuracy
and completeness. Enough information is included for effective implementation
of project. Timelines and cost outcomes are within 5% of the estimate."
- "Employee
follows instructions accurately, and asks appropriate questions when
needed."
- "Work
is performed with a high level of creativity, as demonstrated by examples
in final project reports and informal feedback from project colleagues."
- Keep
a file describing critical incidents, and use it as a reminder when preparing
the appraisal. Save examples of especially good or problematic work.
- Adjust
goals as necessary.