This course introduces new supervisors and managers to the basic tools and resources they need to succeed at the University of Minnesota. Topics include management structures at the University, leadership and communication styles, creating healthy and productive workplaces, and managing performance.

Keys to Supervision is a mandatory training program for newly appointed supervisors and managers. It gives participants an opportunity to learn about the University's climate and meet representatives from many of the University's key administrative offices.

Keys to Supervision is a cooperative program designed by the Office of Human Resources, Office of the General Counsel, and Office of Equal Opportunity and Affirmative Action.

For more information, see the Keys to Supervision program brochure (pdf)

Agenda

Day 1

8 a.m.-4:30 p.m.

Module 1: Introduction, course objectives and agenda 

Module 2: U of M culture and structure

Module 3: What we know about leadership

Module 4: Creating a healthy work environment

• Employee Assistance Program
• Workers Compensation
• Department of Environmental Health & Safety
• Disability Services/U Return
• Office of Conflict Resolution

Day 2

8 a.m.-4:30 p.m.

Module 5: Your responsibilities as manager or supervisor

Module 6: Unlocking the door to equal opportunity employment

Module 7: Hiring, orientation, retention, and engagement

Module 8: Coaching and correcting performance

Final action plan

Training evaluations