University of Minnesota
Office of Human Resources
http://www.umn.edu/ohr
612-625-2016

Supervisory Development Lab Courses

We are redesigning our leadership programs to align more directly with the University's strategic plan and so have suspended workshops previously scheduled for 2014. Our current course offering is:  Leadership Insights: Essentials.

For more information email orgeff@umn.edu.

Delegating Effectively

Not scheduled at this time.

This course provides an introduction to a set of principles for how to achieve a balance between supervision and delegation for reduced tension and improved productivity. This training combines book discussion with some analysis of barriers and traps to delegation that you need to avoid.

Participants will:

  • Be able to apply the concepts from book "The One Minute Manager Meets the Monkey" to more effectively delegate work to employees.
  • Know how to efficiently address employees who impose unnecessary time demands on you.
  • Understand the advantages and disadvantages of the three styles of delegation: delegate and walk away, delegate and stay close, delegate and coach.
  • Recognize and identify delegation barriers and traps and know what to do to overcome them.

As pre-work for course you are asked to read the book, The One Minute Manager Meets the Monkey written by Ken Blanchard. It’s a short book and will take about one hour to complete. There is a charge of $10 for the book. You will receive an email with instructions for payment, then the book will be mailed to you.

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Effective Applicant Interviews

Not scheduled at this time.

This course is offered only to University of Minnesota supervisors and managers.

The selection and interviewing process is the first step toward creating a successful staff. Creating behaviorally based interview questions will help supervisors assess candidates’ abilities to do the tasks required by the job. This session will offer tips for writing job descriptions, creating interview questions, and holding an effective interview.

Participants will:

  • Know how to develop a recruitment strategy and plan
  • Learn how to prepare interview questions and what questions to avoid
  • Learn how to structure the interview process to make applicants feel at ease

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Exploring Supervision

 Not scheduled at this time.

This course was developed to give employees who are interested in moving into a front-line management role the opportunity to safely explore the “real world” of management. An emphasis is placed on learning from the transition experiences of other managers as well as peers who have recently made the transition into their first front-line management role.

Participants will:

  • Identify the behavioral attributes that are most common in successful managers
  • Understand the knowledge, skills, and abilities that are critical for effective front-line management
  • Examine steps to take to pave the way for a graceful transition into a front-line management role
  • Recognize potential issues if managing friends or peers

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Intro to Situational Leadership II

Not scheduled at this time.

This course is offered only to University of Minnesota supervisors and managers.

It focuses on two main aspects of leadership: management theory and the SLII model. First, you will analyze past management theories, learn how management differs from leadership, and discuss what it takes to be a successful leader here at University.

You will then be introduced to the Situational Leadership II (SLII) model. SLII is a comprehensive and proven method for effectively managing and developing people, time, and resources. It is designed to increase the frequency and quality of conversations about performance and development between managers and the people they work with, so that competence is developed, commitment is gained, and talented individuals are retained.

The basic premise of Situational Leadership II is that different leadership styles are effective in different situations, and leaders must be flexible enough to adapt their style to the specific situation.

Pre-requisite: You will need to complete a Leader Behavior Analysis Questionnaire. This material will be sent to you approximately two weeks before the course; the questionnaire takes about 30 minutes to complete.

Fee: $235

View the Situational Leadership brochure (pdf)

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Labor Relations at the University

Not scheduled at this time.

This course is offered only to University of Minnesota supervisors and managers.

Participants will:

  • Learn about the union environments and the U of M perspective on bargaining units
  • Understand the differences between problem solving meetings, investigatory meetings, and grievances
  • Practice the role of hearing officer at a first-step grievance

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Leadership Insights: Essentials

Register for Leadership Insights: Essentials

Tuesday, July 15
8:30am-4:30pm

Thursday, August 7
8:30am-4:30pm

Wednesday, September 10
8:30am-4:30pm

All in Donhowe 210

This course is the University's introductory course for new leaders of non-student employees. It has replaced "Foundations of Leadership" and "Keys to Supervision".

Leadership Insights: Essentials has been designed with the belief that in order for leaders to be successful, they need to first manage and understand themselves well. Second, they should have a good understanding of the environment in which they work in and third, understand important leadership concepts and management responsibilities. After completing this course, participants will:

  • Recognize the benefits of routinely soliciting developmental feedback and receive developmental feedback without defensiveness
  • Describe key leadership skills that need improvement and create efficient plans for developing them
  • Describe what organizational culture is and explain steps leaders can take to create a high performing culture
  • Understand the services offered by the Employee Assistance Program (EAP, Disability Services/U Return Office, Office of Conflict Resolution, Office of Occupational Health and Safety and the Office of Risk Management
  • Describe the differences between leadership and management roles and identify the four qualities employees most admire in leaders
  • Describe important changes leaders need to make when moving from one level of leadership to another
  • Explain the connection between individual faculty and staff's work and your department or unit's mission and goals
  • Define team behavioral norms, individual performance expectations and measures of success for faculty or staff who report to them

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Preparing for Performance Reviews: Tips for Managers Online Course

To complete this online course:

Preparing for Performance Reviews

A performance review is an annual, formal appraisal of an employee's past year's performance and goal accomplishments. This course is designed to provide supervisors and managers the information and skills needed to prepare for and write annual performance reviews for their staff.

After completing this online course you will be able to:

  • Identify the benefits of conducting annual performance reviews
  • Describe steps to increase the quality and accuracy of performance reviews
  • Create factual and easy to understand performance notes
  • Write descriptive written comments
  • Analyze performance review ratings for the existence of rater errors

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Supervising Student Employees

Not scheduled at this time.

Student employees can be an important factor in the success of University units. For supervisors, they offer a unique set of challenges and rewards. This session will provide tips for effective management of student employees.

Pre-work: As pre-work for this course, you are asked to view a video and slideshow on Millennial and Generation Y employees, answer discussion questions and take an assessment prior to the course.

Participants will:

  • Understand how the needs of student employees differ from other employees when it comes to interviewing, orientation, training, scheduling, motivation, and performance management
  • Learn how important it is to create performance standards and outcomes for student employees
  • Learn some tips for managing Millennial or Generation Y student employees
You can find information about the process or policies regarding hiring student employees here:
http://policy.umn.edu/Policies/hr/Hiring/STUDENTEMPLOYMENT.html

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Understanding the Family & Medical Leave Act (FMLA)

Not scheduled at this time.

This course is offered only to University of Minnesota supervisors and managers.

This interactive session will provide a refresher for understanding the eligibility and notification requirements of FMLA and clarify the relation of FMLA to other leave policies. Participants will be able to discuss issues related to complex FMLA situations.

Participants will:

  • Understand the legal framework of the FMLA
  • Know how University policies, rules, and contracts are affected by the FMLA
  • Understand what obligations the University has to employees regarding FMLA
  • Learn when to involve Disability Services in FMLA issues

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Visible & Invisible Disabilities and Accommodations in the Workplace: Practical Information for Supervisors

Not scheduled at this time.

This course is offered only to University of Minnesota supervisors and managers.

Developing and managing accommodations for employees with disabilities in the workplace can present a challenge, especially if the condition is hidden. Statistics show that employees with medical conditions are on the rise, so it is important for supervisors to understand the accommodation process.

After completing this course you will:

  • Know what services and support Disability Services provides to employees and supervisors
  • Understand the concept of reasonable accommodation and what the employee and employers responsibilities are in the accommodation process
  • Know what the Americans with Disabilities Act (ADA) and the Family Medical Leave Act (FMLA) are
  • Know how to respond to an employee if they disclose a medical condition to you
  • Know how to avoid the most common mistakes made by supervisors

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