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When you are traveling or your dependent is a student attending college outside of the plan's service area, you may still receive in-network benefits for medical services if you use a provider in the designated network from Medica. To be eligible for this benefit, your permanent residence must be within the plan's service area.
The travel benefit is offered in Medica Elect/Essential, Medica ACO Plan, and Medica Choice Regional. This program makes it possible for you or your covered dependents to access the UnitedHealthcare Option PPO network when traveling outside of Medica’s service area and still receive in-network benefits.
However, chiropractic and transplants are not part of the travel benefit. Your out-of-network/emergency benefit will apply for these services.
Go to the Find a Physician or Facility page on the Medica website and then click on the link below Travel Program to access the travel network. Another option is to call the customer service phone number found on your Medica member ID card.
Note: The travel program is already included in the Medica Choice National and Medica HSA plan options. Medica Choice National and Medica HSA also allow members to live outside of the service area.