What's Inside
OIT Helpline:
1-HELP on Campus
(612-301-4357)
Billing Helpline:
612-626-2000
Moves, Adds, Changes and Status Line:
612-625-1355
Website Comments:
Email Us
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NTS > Rates
Rates
Voice and Data Services Under a Common-Good Funding Model
Background
The University uses a common-good funding model because:
- Voice and Data services are recognized as mission critical, institutional assets
- Increasing mobile and connectionless services require a common network user experience
- OIT converted the data network to a common-good model in 2002
- OIT converted the voice network to a common-good model in Fiscal Year 2008 (FY08)
Which Customers Qualify for Common Good?
- University funded customers Qualify for Common Good
- Non-University funded customers using an agency fund and those who do not get charged via a University CUFS account, continue to be billed for recurring charges:
Who Pays for Wiring Infrastructure?
- Installation and new horizontal wiring costs remain the responsibility of the customer in the form of labor and material charges
Forms and Services
Effective Immediately
- The new OIT Billing email address is oitbilling@umn.edu
- OIT makes every effort to bill accurately for our services. We urge you to understand your bill and reconcile all charges from OIT as part of your department's monthly routine. If billing errors are identified, please contact OIT immediately. The maximum credit given is three months.
Contact OIT Billing
Contact the OIT billing department by email or phone (612) 626-2000.
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