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STE-SD
STE-SDB Menu
- On Campus:
- Dial 5 digit number (Fairview phone numbers only)
- Off Campus:
- Dial
+ area code + number
- Information:
- Dial
or
-
-
- Off campus information dial
+
+ international number
- International:
- Dial
+
+ international number
- Voicemail Access:
- Call assigned Fairview number
- On Campus:
- Dial 5 digit number (University phone numbers only)
- Off Campus:
- Dial
+ area code + number
- Conference Operator:
- Information:
- Dial
or
-
-
- Off campus information dial
+
- International:
- Dial
+
+ international number
- UPAC or PSC:
- Dial
- Hear "beep"
- area code + number
- Hear "beep"
- Dial UPAC/PSC code
- Voicemail Access:
- On Campus dial
- Off Campus dial
-
-
- Data Jack on back of phone may be used for alternate analog devices such as a computer modem.
- No user adjustment of the date and time is available. Date and time is set and controlled through the telephone system.
- The [Contrast/Volume] button is located beneath the dialing pad of the phone.
- Press right end to increase contrast
- Press left end to decrease contrast
- LCD adjusts for viewing by lifting up the back of the LCD
- Press [SPKR] or lift handset
- Press [Contrast/Volume] button
- Press right end to increase volume
- Press left end to decrease volume
- Eight step volume control
Ring volume switch is located on bottom of the phone.
- Tab must be removed to access switch
- Move switch to desired ring volumes
- Off (light still flashes on ring)
- Lo
- Hi
Volume control button is located on the front of the phone.
- Press [SPKR] or lift handset
- Press [Volume Control]
- Press right end to increase volume
- Press left end to decrease volume
* When the handset, speaker or headset volume feature is selected, the volume will automatically stay at that setting for the next use.
- Press [SPKR] or lift handset
- Press [Helpdesk] button to dial the OIT helpline.
- Press [SPKR] or lift handset
- Press [Call Forward On]
- Enter campus number
- Hear confirmation 2 beeps
- Calls now ring to the other number
- Press [Call Forward Off]
- Hear confirmation 2 beeps
- Calls now ring to the original number
Caller ID data is only stored in phone after 2nd ring
Call Waiting ID Information is available if feature is active.
Display Caller ID Data
- Press [Up/Down Arrow] to select record
Display Call Waiting ID
- Tone indicates second call waiting.
- Call waiting message light indicates second call waiting.
- Caller ID information for second call waiting appears on LCD.
- Caller ID information for second call waiting is stored in records.
Delete Caller ID Messages
- Press [Up/Down Arrow] to desired entry
- Press [Delete]
- Delete? appears in display
- Press [Delete] Button to delete
Delete All Stored Information
- Press [up/down] arrow to activate
- Press and Hold [Delete] button for 6 seconds
- LCD displays "Delete All?"
- Press [Delete] button
- Record is deleted
Call from a stored number
- Press [up/down] arrow to select outside number.
- Press [Dial] to place call.
- The 8 for outside dialing is automatically added to the call.
To end a call or exit store programming
- Press [DISC] to disconnect from call
- May be used with Handset and Headset
To access Telephone Features
- Same as switchhook
- Used to store tone in programming features
- When using headset
- Depress button to turn headset On or Off
Place call on Hold
- Call on line
- Press [Hold]
- Hang Up (another call may be placed)
Retrieve Held Call
- Press [SPKR] or lift handset
- Press [Hold] as system announces "Held"
- Call is retrieved
Answer Call Waiting Using [Hold] and [SPKR]
- Hear call waiting tone
- Press [HOLD]
- Press [SPKR]
- Incoming call on line
- Press [SPKR]
- Call end/phone rings
- Press [SPKR]
- Holding call on line
Mute using Handset or Speaker
- Press [Mute] (lamp on)
- You can hear caller, they cannot hear you.
Remove Mute from Speaker or Handset
- Press [Mute] (lamp off)
- You can hear caller, caller can hear you.
Open feature buttons may be used to store Abbreviated Dial numbers, or desired Feature Codes.
Program Open Feature Button
- Press [SPKR] or lift handset
- Press [Store]
- Dial feature or or number to be stored
- ABVD Button example
-
- Press desired open feature button
- Hang up
Use Programmed Feature Button
- Press programmed feature button
Redial last Off Campus Call
- Press [SPKR] or lift handset
- Press [REDIAL]
- System dials call
Answer/Dial Calls
Switch Handset to Speakerphone
- Call on line using handset
- Press [SPKR] (lamp on)
- Replace handset
Switch Speakerphone to Handset
- Used to program speed dialing keys.
Transfer on Campus
- Press [Transfer]
- Hear dial tone
- Dial 5 digit phone number
- Hang up
Transfer off Campus
- Press [Transfer]
- Hear dial tone
- University Customers:
- Dial
area code + phone number
- Fairview Customers:
- Dial
area code + phone number
- Hang up
Access Voicemail
- University Customers:
- Press [SPKR] or lift handset
- Hear dial tone
- Press Voicemail Button or
- Hear voicemail prompt
- Fairview Customers:
- Press [SPKR] or lift handset
- Hear dial tone
- Dial assigned Fairview voicemail number
- Hear voicemail prompt
** University phones with voicemail light indication features do not work with the Fairview voicemail system. They do not light when voicemail is present. **
Although some phones offer special feature buttons, most of these features reside in the telephone system, independent of phone type. These "feature codes" are invoked using a switchhook/[FLASH] command in conjuntion with dialpad entries, and may be used from almost any phone.
This feature creates a personal speed dial directory of frequently called internal or external numbers. Assign each frequently called number either a 1 or 2 digit reference code (from
-
or
-
) depending on class of service.
Store or Change a Number (up to 24 digits long)
- Lift handset
- Dial feature code
- Dial reference (
-
)
- Hear 1 beep
- University Customers:
-
+ area code + number
- Fariview Customers:
-
+ area code + number
- Hear 2 beeps
- Hang up
- Write # on abbreviated dial list
Make Call Using Addreviated Dial
- Lift handset
- Dial feature code
+ abbreviated reference code
This feature blocks calls from callers who have their caller ID information suppressed. Callers with suppressed information will hear a message that says "The number you dialed does not accept blocked calls. Please unblock your number and dial again." Anonymous call rejection only works for calls from off-campus numbers. Please keep in mind that callers with unpublished or unlisted phone numbers will be blocked by this feature, as their caller information is suppressed.
- Dial
to activate anonymous call rejection.
- Dial
to turn off anonymous call rejection.
Automatic Recall stores the number of the last incoming call and will automatically dial that number for you.
To use automatic recall:
- Dial
.
- Follow the voice prompts to have the number dialed automatically.
Leave Call Back/Message on Busy/Unanswered Extension
The Call Back feature allows the telephone system to automatically call you back after the busy the campus phone number you dialed is idle. The telephone system cancels the call back if you do not answer your phone at the time it calls. A maximum of 10 Call Back/Messages are allowed per phone line, reorder tone is heard when all 10 messages are occupied.
- Press switchhook/[FLASH]
- Hear "Enter"
- Press
- Hang up
- When busy extension is free
- Hear "ring, ring, ring"
- Lift handset (automatic call in place)
Return Call Back/Message on your Phone
- Lift handset
- Hear "Call Back" or "Message"
- Press
Park Call
- Call on line
- Press switchhook/[FLASH]
- Press
- Hear "Enter"
- Hear "Park number___________"
- write down number
- Hang up
Retrieve Parked Call
- Lift handset
- Dial "Park number"
- System retrieves held call
Call Pickup is used to answer a call which is ringing on another phone within an assigned "Call Pickup Group". The ringing phone's call is retrieved by your phone. Attempting to pickup a call not in your pickup group results in reorder tone being heard.
Pickup Ringing Call
- Line in pickup group rings
- Dial code
- Dial ringing phone number
- Call is transfered to your line
Pickup Held Call
- Retrieval a call on hold at another group member extension
- Lift handset
- Dial code
- Hear confirmation tone
- Dial number where call is held
- Held call is retrieved
*Call Pickup Extension" feature must be enabled to pick up held calls.
On a per-call basis, this feature temporarily blocks your Caller ID information from being sent when dialing off campus. It will NOT block your Caller ID if you dial a 5-digit extension on campus.
- Dial
to activate caller ID block.
Conference a total of 3 callers.
Please Note — One member of the conference call must be on a University telephone to keep conference active.
Set up a Conference Call
- Call on line
- Press switchhook/[FLASH]
- Dial code
- Hear dial tone
- Dial next phone number
- Announce conference
- Press switchhook/[FLASH]
- Dial code
- All calls are on line
Place Conference Call on Hold
- Press switchhook/[FLASH]
- Dial code
- Hang up
- Another call may be placed
Retrieve Held Conference Call
- Lift handset
- Press switchhook/[FLASH]
- Press
- Call is retrieved
Activate Do Not Disturb
- Lift handset
- Dial code
- Hear confirmation tone
- Hang up
- System will announce "Private" each time dial tone is obtained
Deactivate Do Not Disturb
- Lift handset
- Dial Code
- Hear confirmation tone
- Hang up
Forward Your Calls
All calls are forwarded to an alternate number.
- Lift handset
- Dial code
- Hear confirmation tone
- Dial destination number
- Hear confirmation tone
- Hang up
An incoming call rings one short ring, which alerts you that call forward is still active, then forward to the specified destination. The forwarding destination phone number is the only number which can place and transfer calls to the original phone number.
Cancel Call Forwarding
- Lift handset
- Hear "Forward"
- Dial code
- Hear confirmation tone
- Hang up
* Off campus call forwarding feature must be ordered.
Place Call on Hold
- Call on line
- Press switchhook/[FLASH]
- Hear "Enter"
- Dial code
- Call on hold
- Hear dial tone
- Hang up or place another call
Retrieve Held Call
- Lift handset
- Hear "Held"
- Dial code
- Call is retrieved
Answer Call Waiting using Hold
- Call on line
- Hear call waiting tone (1 or 2 short rings)
- Press switchhook/[FLASH]
- Hear "Enter"
- Dial code
- Call on hold
- Hang up
- Waiting call rings on your extension
- Lift handset
- Waiting call on line
Alternate Between Calls
- Call on line
- Alternate call on hold
- Press switchhook/[FLASH]
- Hear "Enter"
- Dial code
*Only one caller may "call-wait" on one line. Subsequent callers receive a busy tone.
The telephone system stores the last off campus number dialed and allows that call to be redialed.
Redial last Off Campus Call
- Redial last off campus call
- Lift handset
- Dial code
- System dials last off campus call
Calls may be transfered on or off campus. If the transfer desination phone number is busy or unanswered, the call will return to the transfer originator identified by priority ring. Transfers may be announced or unannounced.
Transfer on Campus
- Call on line
- Press switchhook/[FLASH]
- Hear "Enter"
- Dial code
- Call is held
- Hear dial tone
- Dial 5 digit phone number
- Announce transfer (optional)
- Hang up
- Call is transferred
Transfer off Campus
- Call on line
- Press switchhook/[FLASH]
- Hear "Enter"
- Dial code
- Call is held
- Hear dial tone
- University Customers:
- Dial
+ phone number
- Fairview Customers:
- Dial
+ phone number
- Announce transfer (optional)
- Hang up
- Call is transferred
Voicemail Access
- University Customers:
- Lift handset
- Hear dial tone
- Dial code
- Hear voicemail prompt
- Fairview Customers:
- Lift handset
- Hear dial tone
- Dial assigned Fairview voicemail number
- Hear voicemail prompt
** University phones with voicemail light indication features do not work with the Fairview voicemail system. They do not light when voicemail is present. **
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