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NEW Panasonic Cordless
Panasonic Cordless Guide
Place the base unit in a high and central location, avoiding obstructions such as walls. Avoid electrical appliances such as TVs, computers or another cordless phone. Raise both antennas.
Important: The base station telephone base cord must be plugged into an analog (single line) telephone jack. Do not plug the base station into a digital (multi-line) telephone jack. If you are uncertain what type of jack you have, please call the 1-HELP at 612-301-4357.
A rechargeable Ni-Cd battery powers the handset. Charge the battery for about 6 hours before initial use.
There are two important mode settings that you must set in order to use this phone on-campus. These are "Dialing Mode" and "Line Mode." Dialing mode must be set to "Tone" (page 18 of your manual), as all on-campus telephone service is touchtone service. Line mode must be set to "B" (page 57 of your manual), as your telephone service is "low-voltage" and provided through the University's PBX. (This includes all 624-, 625-, 626- and 301- phone numbers.) If you are an off-campus user, you receive phone service through a Centrex system, which could also be considered a PBX. Set line mode on your phone to the "B" setting, as well.
There are many programmable features available on this cordless phone. This User Guide only covers the most basic functions in relationship to the University's phone system. Each phone will come with a manufacturer's User Manual that covers all features specific to this telephone. Please refer to it for any desired telephone feature not covered within this guide. If you have misplaced the user guide that came with your Panasonic KX-TG5566, Panasonic has an Online User Guide
NTS also provides an on-line User Guide for single line phones, such as this cordless phone. Please go to the STE User's Guide for assistance with University telephone system features, such as system hold, call forwarding, conference or 3-way calling, etc.
When 911 is called from either the base station or the cordless handsets, a building and room number is sent to the emergency responder. This information is taken from the NTS jack number that the base station is plugged into. If a cordless handset is used to call 911, it is critical that the caller take steps to get the emergency responder from the location of the base station to the actual location of the emergency (verbal instructions during the call, and when possible, a person waiting at the base station to guide the responder to the emergency).
When placing a call to a number outside of the University of Minnesota telephone system, please dial [8] for an outside line. To report a fire, medical or other emergency, dial [9] [1] [1] (do not dial [8] first) to reach the University of Minnesota Police Department.
- Press the [TALK] button (indicated by a picture of a handset).
- Dial the telephone number.
- To hang up, press the [OFF] button or place the handset in the cradle on the base unit.
- Press the [SPEAKERPHONE] button (indicated by a picture of a speaker).
- Dial the telephone number.
- When the called party answers, speak into the microphone at the bottom of the handset (be careful not to cover it with your hand).
- To hang up, press the [OFF] button or place the handset in the cradle on the base unit.
All calls from the base unit are Speakerphone calls.
- Press the [SPEAKERPHONE] button.
- Dial the telephone number.
- When the called party answers, speak into the microphone (be sure that it is not covered, perhaps with paper).
- To hang up, press the [SPEAKERPHONE] button again.
- Press [TALK] to use the handset receiver or [SPEAKERPHONE] to use the speakerphone. You can also answer a call by pressing any dialing button [0] to [9], [*] or [#] (Any Key Talk).
- To hang up, press [OFF].
- Press the [SPEAKERPHONE] button.
- Speak into the microphone.
- To hang up, press the [SPEAKERPHONE] button again.
The following instructions will place a call on hold at the handset or base unit only. The caller will not hear music on hold, and no other University telephone system feature may be used in conjunction with this type of hold. This will, however, allow you to place the call on hold at the handset or base station and then pick the call up at another handset (or at the base station).
If a call is kept on hold for more than six minutes, an alarm tone will sound. After another four minutes on hold (total of ten minutes) the call will be disconnected.
- Press [HOLD/CLEAR] twice. HOLD is displayed.
- To release the call from hold, press the [TALK] or the [SPEAKERPHONE] button.
If the system has more than one handset, another handset user can also release the hold by pressing the [TALK] or [SPEAKERPHONE] button.
- Press [HOLD].
- To release the call from hold, press the [TALK] or the [SPEAKERPHONE] button.
This section refers to intercom calls between the base station and one or more handsets.
- Press [HOLD] ([INTERCOM]).
- Page the Base Unit by pressing [0] or another handset by pressing the assigned extension number of that handset.
- The destination handset will ring for one minute.
- You can switch between the speaker and the handset receiver.
- Press the [SPEAKERPHONE] button to use the speakerphone.
- Press the [TALK] button to use the handset receiver.
- To end the conversation, press [OFF].
- Press [INTERCOM/TRANSFER] (the Intercom/Transfer indicator light and the speakerphone indicator light will be lit.)
- Press the assigned extension number of the handset you are calling.
- When the paged party answers, speak into the microphone.
- To end the conversation, press the [SPEAKERPHONE] button or the [INTERCOM/TRANSFER] button.
When an Intercom Call is being received, the handset rings and the display shows the calling extension.
Important: On the handset, the [HOLD/CLEAR] and the [INTERCOM/TRANSFER] functions use the same button. The system will know which function to use based on the state of the phone line at the time you press the buttons and your subsequent action.
- Press [TALK], [SPEAKERPHONE] or [HOLD] ([INTERCOM]). You can also answer a call by pressing any dialing button [0] to [9], [*] or [#] (Any Key Talk).
- To end the Intercom Call, press [OFF].
When an Intercom Call is being received, the base unit rings and the [INTERCOM/TRANSFER] indicator light flashes.
Important: On the base unit, [HOLD] is a separate button from the ([LOCATOR]) [INTERCOM/TRANSFER] button.
- Press [INTERCOM/TRANSFER] (the Intercom/Transfer indicator light and the speakerphone indicator light will be lit.)
- To end the Intercom Call, press the [SPEAKERPHONE] button or the [INTERCOM/TRANSFER] button.
This section refers to transferring calls between the base station and one or more handsets.
- During a call, press [HOLD] ([TRANSFER]).
- Page the Base Unit by pressing [0] or another handset by pressing the assigned extension number of that handset.
- If required, wait for the paged party to answer, and you can announce the call. If you do not need to announce the call, go to step 4. If the paged party does not answer, press [TALK] or [SPEAKERPHONE] to return the call to you.
- To complete the transfer, press [OFF].
- During the call, press [INTERCOM/TRANSFER].
- Press the assigned extension number of the handset to which you are transferring the call.
- If required, wait for the handset user to answer, and you can announce the call. If you do not need to announce the call, go to step 4. If the paged party does not answer, press [SPEAKERPHONE] twice to return the call to you.
- To complete the transfer, press [SPEAKERPHONE].
This section refers to answering transferred calls between the base station and one or more handsets.
When an Intercom Call is being received, the handset rings and the display shows the calling extension.
- If the transferring part remains on the call to announce it, press [TALK], [SPEAKERPHONE] or [HOLD] ([INTERCOM]). If the transferring party hangs up before you answer the call (or page), press [TALK] or [SPEAKERPHONE] to answer the call.
- To end the Intercom Call, press [OFF].
When a Transferred Call is being received, the base unit rings and the [INTERCOM/TRANSFER] indicator light flashes.
- Press the [INTERCOM/TRANSFER] or the [SPEAKERPHONE] button to answer the transferred call. (If the transferring party does not remain with the call to announce it, use the [SPEAKERPHONE] button to answer the call.)
- To end the call, press the [SPEAKERPHONE] button or the [INTERCOM/TRANSFER] button.
This section refers to conferencing a call with other handsets and/or the base unit.
- During a call, press [HOLD] ([TRANSFER])
- Page the Base Unit by pressing [0] or another handset by pressing the assigned extension number of that handset.
- When the paged party answers, press [CONF/FUNCTION] on your handset to make a conference call.
- To leave the conference, press [OFF]. The other parties can continue the conversation.
- During the call, press [INTERCOM/TRANSFER].
- Page the handset you wish to include in the call by entering its extension number.
- When the paged party answers, press [CONF] on the base unit to make it a conference call.
- To leave the conference call, press [SPEAKERPHONE]. The other parties can continue the conversation.
- During a conference, the outside party may be placed on hold by pressing [HOLD] ([TRANSFER]) on the handset or [HOLD] on the base station. Communication between the handset(s) and the base station are not interrupted. Only the person who placed the outside call on hold can resume the full conference; press the [CONF/FUNCTION] button on the handset or the [CONF] button on the base station.
- Two more extensions can join the conference call if all other extensions are not being used. To join the conference call, press [TALK] or [SPEAKERPHONE].
- Any handset and/or the base station may join a call (up to a total of 5 parties on a call, including the outside calls, base station and handsets) by pressing [TALK] or [SPEAKERPHONE]. This is referred to as "Call Share".
- You may activate "Call Privacy" during a call by pressing the left soft key ([PRIVACY]) on the handset or [PRIVACY] on the base station. This will prevent others from using the "Call Share" feature. This is only on a pre-call basis.
- The above instructions only involve conference calls between one outside party (an outside caller or another University telephone), the base unit and the handsets. If you wish to conference between this phone and other University phones and/or an outside party, you must use University features. These can be accessed via the [FLASH] button and feature codes. Please review the section on the [FLASH] button for more information.
All features discussed up to this point are specific to this telephone only. For example, the [HOLD] button on the phone will provide a quiet hold at the telephone set, rather than music-on-hold as is often used in the University phone system.
You may still access all University features, such as system hold, through the use of the [FLASH] button and feature codes, as you would with any standard single-line telephone. Information on these features is located on our Phone Online Guide.
The NTS-supported phone that you will be able to purchase does not include the Panasonic voicemail component. If it had, this would have resided on the phone itself and would not have given you access to the University voicemail system and its features.
Without this component you will be able to use the University's voicemail system, allowing you to retrieve messages from any telephone location, forward messages to other University voicemail users, send a single message to distribution groups, etc.
We will not be able to provide a voicemail light on the phone to alert you to messages. You will, however, continue to be able to access your mailbox directly from the base station or handset by getting dial tone and pressing [*] [5].
The serial number of the base station and all handsets, plus the telephone number, building location and your username (or department name), must be registered with NTS in order to receive support for these phones.
If, at any time, the phone is moved to another location and/or telephone number, both the old and new locations (building and jack), if applicable, and old and new telephone numbers, must be registered with NTS.
It is expected that this equipment will be used in a responsible manner. Damage to the base station, handsets or chargers that is caused by the user, either intentionally or accidentally, is not covered through NTS support.
Battery replacements are not covered through NTS support, except in the case of an original battery (accompanying the equipment at the time of purchase) that is faulty. In the case of a faulty battery, NTS will provide a replacement for up to one year from the purchase of the unit.
NTS will provide maintenance support for these phones for a three-year period starting on the date of purchase (with the exception of batteries as noted above). If Panasonic discontinues any of these models, NTS will not be able to continue maintenance support of that particular model.
