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Feature

A photo of a line of U graduates on the Northrop Mall.

In a survey of Twin Cities graduating seniors, 81 percent reported that they were very satisfied or satisfied with their experiences at the U.

Student satisfaction keeps rising

From eNews, July 22, 2004

Student satisfaction at the University of Minnesota continues to climb, according to a survey of graduating seniors. On the Twin Cities campus, 81 percent of students said they were very satisfied or satisfied with their experiences at the U, compared with 78 percent in 2002 and 69 percent in 1989. The survey found that the most satisfied students were those who began as freshmen and who graduated in four years or less. All University students who apply for graduation are invited to participate in the Web-based survey, which is administered annually in May. The survey is organized into six sections, including overall satisfaction, majors and advising, financing your education, and after graduation. For 2004, 1,931 students completed the survey, for a response rate of 53.6 percent. When respondents were ask to rate the overall quality of instruction in their major, 92 percent of all respondents chose "good to excellent" and nearly 80 percent said they had access to the advising support they needed to meet their goals. As in previous years, students on the Morris campus were the most satisfied with their experience. A significant number of students (74 percent) on the Twin Cities campus, though, said they would attend the U if they could start over. The study also revealed some reasons for why students did not graduate in four years or less. The most common reasons were changing majors, working more hours to pay for tuition and books, and home and family responsibilities. Despite recent tuition increases, the proportion of students saying they were delaying graduation because of work has decreased slightly since 2002. After graduation, 61 percent of students said they were planning to stay in Minnesota. "This survey affirms that the University plays an important role in retaining and attracting talented people to our state," says Craig Swan, vice provost for undergraduate education. At the time of the survey, 37 percent of the students reported having a job or job offer following graduation.