Return to: U of M Home

University of Minnesota. Home page. myU | One Stop | Directories | Search U of M  
UMCal
What's inside

About NetFiles

NetFiles Support

Home

Call 1-Help

NetFiles Website

Website Comments & Suggestions

   

Welcome to NetFiles Support

New to NetFiles?

If you are new to NetFiles check out these links:
· Overview the NetFiles Service
· NetFiles Orientation

 
NetFiles News
Friday 7.18.2008 Updated Xythos Drive available

A new version of the Xythos drive has been made available. If you currently have the Xythos drive installed on your computer, the next time it is launched, it should automatically upgrade to the latest version.


Friday 6.6.2008 NetFiles Downtime

NetFiles will be down from 6 to 10am on Saturday 6/7/08 due to switch work in the data centers.


Friday 3.7.2008 NetFiles Downtime

NetFiles will be down from 8 to 11am on Sunday 3/9/08 for database optimizations. Sorry for the short notice, we expect this to help prevent service interruptions similar to what occurred earlier this week.


Wednesday 3.5.2008 NetFiles Restart

Due to intermittent performance issues we will be rebooting the NetFiles service overnight tonight between 3 and 4 am. Problems are occurring in particular when performing actions on many files, changing permissions for a folder or emptying a large trash for example. These issues seem to be caused by locking issues in the database that will be cleared by the restart. We are also working with the vendor to identify the cause of this problem.


Friday 2.22.2008 NetFiles Downtime

NetFiles will be unavailable during the morning of March 2nd for an upgrade to version 6 of the Xythos digital locker software. NetFiles will be available by noon following the upgrade. User visible changes are minor, and the built in help documentation has been updated to reflect those changes.


Thursday 10.25.2007 NetFiles Downtime Postponed

The upgrade to NetFiles scheduled for this Sunday the 28th has been postponed due to problems with the upgrade process. A new date will be announced when we have this trouble resolved.


Monday 10.22.2007 NetFiles Downtime

NetFiles will be unavailable on Sunday morning October 28th for a software upgrade. The system is expected to be available by Noon. This will upgrade NetFiles to version 6 of Xythos' Digital Locker Software. Full text searches will also work after the upgrade, the full text index will take some time to be built.


Tuesday 8.14.2007 NetFiles Downtime

NetFiles will be unavailable at 10am on Sunday, August 19th. It will be available again by Noon the same day. This outage will allow the production database to be moved to new hardware.


Monday 3.12.2007 -> Join the NetFiles mailing list:

Subscribers will receive email notices related to NetFiles including planned downtime, new features, and configuration changes. Subscribers can also use the list to discuss NetFiles issues among themselves. To join the list send an email with "subscribe netfiles-l" in the body of the message to listserv@lists.umn.edu if you need assistance please email netfiles support at netfiles@umn.edu

Quick Links


· NetFiles
· Xythos, the software that powers NetFiles
· OIT Systems Status - NetFiles

Training Sessions

Online Orientation
» Now Available

Short Course
» Training classes available

Course Handbook
» Available as PDF

 
Trouble seeing the text? | Contact U of M | Privacy
The University of Minnesota is an equal opportunity educator and employer.