Help

• Send an email to Moodle Support Team: moodle@umn.edu
• Sign-in to post a question/search for an answer at the Student support forums

FAQs

How do I access Moodle courses?

• Via myU portal http://www.myu.umn.edu. Go to the My Cousres page to see the list of all courses that you are enrolled in, either WebVista or Moodle

Why my course is not showing up on the Portal?

• If have registered only recently, it can take up to a day for a link to show up at the myU portal. For quicker access (within 4 hours of registration) you may login directly at http://moodle.umn.edu
• Your instructor also needs to make the course available/visible to the students.

Is my course offered via Moodle? Or is it in WebVista?

• You need to contact your instructor if you want to find out whether your course has Moodle presence. You can also search list of Moodle courses here: https://moodle.umn.edu/course

I do not see HTML editor

• Safari and Opera do not show html editor. Please use Firefox browser.

Why am I getting all of those emails?

• Moodle is higly integrated with an email system. You can choose not to receive any kind of email from Moodle site, if you disable your email in the Moodle profile settings (login to your course and click Edit profile link in the Administration panel).

I forgot my ID and/or password

• Your Moodle ID and password are the same as your University Internet ID/ Guest Account and password.
• If you need help with those - contact OIT Helpline at 612-301-4357 (1-HELP).
• You can also lookup your Internet ID here: http://www.umn.edu/lookup