FAST can offer anywhere from 2 to 40 hours a week of service from desktop support to server support, or we can find an answer
to a problem your department is facing on a per project basis using our extensive technology knowledge.
Here are three possible scenarios:
Scenario 1
Dept. X is looking for a field administrator that will provide support for 50 Windows
desktop users and about 25 Macintosh users. There are several servers
that the field administrator will need to maintain, mainly the web
server and fileserver. There is a Microsoft Exchange Server for email
that the dept would like to migrate over to Novell netware in order
to use Groupwise mail. Projected support time would consist of 30
hours/week to maintain desktops and servers. In addition,network printers
will also need to be maintained.
Scenario 2
Dept. Y is looking for a field administrator to maintain 18 windows desktop computers
ensuring that there is no downtime. Estimated time would consist of
4 hours/week.
Scenario 3
Dept. Z is looking for a solution to provide streaming services to handheld devices.
Project would involve setting up Windows Mobile 2003 devices with a Windows 2003 Streaming Server.
Service Styles