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Access Request Form (ARF) & attachments:

ServiceNow and the ARF

The University's help desk tool, ServiceNow, improves collaboration and coordination with central IT and other IT units across campus. IT Data Security is in the process of converting the Access Request Form (ARF) and FAX approval processess into the ServiceNow Request Catalog tool. The Request Catalog workflow process will be used to obtain access approvals via the tool and will provide requesters the ability to track their requests online by clicking on the Request number found in the automated email you receive from ServiceNow.

As part of the effort to move the ARF and approval process into ServiceNow, the ARF attachments have all been change to PDF format which can be filled out online and saved for attachment to the ServiceNow Acess Request Form.

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