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Application Availability for Peoplesoft HRSA Systems

Below is information about application availability for services provided by Operations, Infrastructure and Architecture. If there are questions or problems are experienced during the support hours shown please contact 1-HELP.

NOTE: Weekly System Maintenance time is reserved every Sunday between 6:30 AM and 12:30 PM.

Production

  • HEPCOM
Support hours for Production are 24 x 7.
Available 24 x 7 except for Sunday 3:30 AM to 12:30 PM for backup and maintenance

Test

  • S80TST
  • S80ENT
  • S80TRN
Support hours for Test environments are Monday - Friday 7:00 AM to 5:30 PM.
Available Monday - Saturday 6:00 AM to 12:00 AM, Sunday 1:00 PM to 12:00 AM.

Development

  • S80DEV
Support hours for Development environments are Monday - Friday 7:00 AM to 5:30 PM
Available Monday - Saturday 6:00 AM to 12:00 AM, Sunday 1:00 PM to 12:00 AM.
 
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 Last modified on August 11, 2008