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ADCS Home > Online Guides > E-mail Configuration > SnapperMail 2 E-mail Setup Guide

SnapperMail 2 for Palm

System Requirements

Palm OS version 5 or greater is required to use SnapperMail with University e-mail. Earlier versions of Palm OS do not support SSL/TLS, which is required to access University e-mail. A network connection to the device is required, for example, University Wireless; cellular customers (e.g., Treo 600/650 smartphone users) would need to purchase a data plan through their provider.

Site License Upgrades

If you currently use the trial version of SnapperMail, or have purchased an individual license, and wish to move to the University's site license, you will need to replace the SnapperMail application on your device with the site license version. The standard installation instructions below may be used to replace the older application file without any loss of settings or mail on the device. For more information on University licensing of SnapperMail, see http://www.umn.edu/adcs/site/.

Site License Registration

To register your copy of SnapperMail using the University's site license:

  1. Launch the SnapperMail application from the device.
  2. Tap the Register button.

    SnapperMail startup screen with register button

  3. Enter the site license code provided.
  4. The Enter Site ID field appears after correctly entering the license code. Enter University of Minnesota for the site ID (not case-sensitive).

    SnapperMail registration screen

  5. Tap OK. A succesful registration will be confirmed.

    SnapperMail registration confirmation

Installing the Application - Windows

  1. Open the Palm Quick Install application. This is typically found on the desktop or under Start->Programs in a folder named Palm, Palm Desktop or palmOne.

    Palm Quick Install icon

  2. Locate the SnapperMail-ent-site.prc file on your computer.

    SnapperMail-ent-site.prc icon

  3. Drag the file into the area labeled Drag files here for installation to Palm handheld.

    Palm Quick Install application screen, before adding SnapperMail-ent-site.prc

  4. The SnapperMail-ent-site.prc now appears in the list of files to install.

    Palm Quick Install application screen, after adding SnapperMail-ent-site.prc

  5. Close the Palm Quick Install window. You may receive a reminder that you need to HotSync your device to install the application.

    Palm Quick Install warning; files listed will not be installed until next HotSync

  6. Synchronize your device. An application named Snapper should now appear on the device. If it does not, verify that you are viewing all applications on the device.

Installing the Application - Mac OS X

  1. Locate the Send to Handheld application. This is typically in the Palm, Palm Desktop or palmOne folder, located within the Applications folder.

    Palm Send to Handheld application default location in OS X

  2. Locate the SnapperMail-ent-site.prc file on your computer.

    SnapperMail-ent-site.prc icon

  3. Drag the file on to the Send to Handheld application. In the window that appears, verify that the user name matches the HotSync name on your Palm and that the destination is Handheld. Click OK.

    Send to Handheld user and destination selection screen

  4. Synchronize your device. An application named Snapper should now appear on the device. If it does not, verify that you are viewing all applications on the device.

E-mail Configuration

  1. Open SnapperMail from the Palm applications list. The first time SnapperMail is run on your device it will install a helper application. If you are returned to the applications list, open SnapperMail again.

    SnapperMail application icon on Palm device

  2. Tap the shaded tab (likely named Local Folder) in the upper-left to access the menus. Select Edit Accounts from the Accounts menu.

    Edit Accounts selected from the Accounts menu

  3. Click the IMAP4 button when asked which account type you would like to create.

    Choose account type to create: POP or IMAP4, or cancel

  4. On the Identity tab, provide a useful account name, such as "UMN," enter your name in the Your Name field and your e-mail address in the Email Address field. You may optionally set a reply-to address.

    Edit IMAP4 Account, Identity tab; provide the name to be displayed and the e-mail address

  5. Tap the Signature button.

  6. Uncheck the Append Signature checkbox or edit the signature text to suit your needs. Tap OK.

  7. Tap the Server tab to switch screens.

  8. On the server tab, enter the following information:
    • IMAP4 Server: user1234.email.umn.edu (where user1234 is your Internet ID)
    • Username: user1234 (for both username fields)
    • Password: <your Internet password> (for both password fields)
    • SMTP Server: smtp.umn.edu


    Edit IMAP4 Account, Server tab provide server names, usernames, passwords

  9. Tap More.

  10. Set the drop-down menu under IMAP4 Settings to Always secure (wrapped port), check the Always trust server box, uncheck the Use CRAM-MD5 Authentication box, and verify that Use Port is set to 993. Under SMTP Settings, set Use Port to 587, set the drop-down selection to Always secure (STARTTLS), uncheck the Use CRAM-MD5 Authentication box, and check the Always trust server box. Tap OK.

    More server settings; set SSL options for IMAP and SMTP

  11. Tap the Rules tab to switch screens.

  12. Adjust the incoming mail rules to suit your needs. For the outgoing mail rules, note that the Save a copy in "Sent" folder does NOT save a copy of mail you send to the e-mail server; messages are saved on the handheld. To copy yourself on all messages you send, tap More Rules and enter your e-mail address under Bcc a copy of outgoing mail to:.

    Edit IMAP4 Account, Rules tab; define synchronization periods, message length limitations, other settings

    Provide an e-mail address to automatically BCC new messages to

  13. Tap OK to return to the Edit Accounts screen. Tap Done.

Adding IMAP Folders

By default, only messages in your inbox will appear in SnapperMail. If you have created additional IMAP mail folders you may add them in SnapperMail, allowing you to read mail within these folders.

  1. While in the mail listing, tap the triangle next to the current folder name in the upper-right corner of the screen (probably Inbox) and select Edit Folders.

    Select Edit Folders from the folders list

  2. At the current folder listing, tap New.

    Tap new to create a new folder alias on the device

  3. At the Edit Folder screen, set the folder name as appropriate. Leave the Use default storage prefs box checked unless you need messages in this folder to be deleted more or less frequently than the preference you set when setting up the account, or if you would like mail from this folder saved a separate memory card. Tap the -Unassigned- rectangle next to Sync with.



  4. When prompted to find a mailbox, tap Browse.



  5. Locate the mail folder in the list and tap the plus sign to expand the folder list. Note: if your primary e-mail client is not correctly configured your mail folders may be at the same level as the mail folder, not contained within it.



  6. Select the folder you would like added and tap Select. To view nested folders, tap the plus sign to expand the folder tree.



  7. When returned to the Edit Folder screen, you may leave the Use account's rule as is, unless you wish to specify different synchronization options for this mail folder. Tap OK to return to the mail listing.



  8. To include the folder you have added as one that will be checked for new messages, go to the Accounts menu and select Edit Accounts.



  9. Under Receive mail from, check the box corresponding to the additional folder. Tap Done.